Senior Relationship Banker: Grow Accounts & Service

Ives Bank; Southbury (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Ives Bank in Southbury, CT seeks a Relationship Banker II to deliver outstanding customer service and deepen client relationships. You will process daily transactions, open accounts, and cross-sell banking products in line with policies.

Collaboration with branch leadership and mentoring of peers are expected. The ideal candidate has at least 2 years in retail banking, strong math and communication skills, and proficiency with banking software.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years experience in retail banking.
• Ability to use mathematics to accurately compute routine transactions.
• Strong interpersonal and verbal communication skills.
• Strong computer and electronic skills.
• Ability to use banking software.
• Strong critical thinking abilities.
• Relevant clerical experience.

Responsibilities

• Achieve personal and branch goals for customer satisfaction and deposits.
• Open, cross-sell, maintain accounts and products for customers.
• Provide quality service with every interaction and greet customers warmly.
• Assist management in preparing weekly and monthly branch meetings; support sales coaching.
• Balance cash-box and follow security protocols; assist with audits as needed.
• Process account openings and online/mobile banking setup; ensure CIP compliance.

Skills

Interpersonal skills

Verbal communication

Listening skills

Math skills

Computer skills

Banking software

Critical thinking

Education

High School Diploma or GED

Tools

Banking software

Job description

Ives Bank in Southbury, CT seeks a Relationship Banker II to deliver outstanding customer service and deepen client relationships. You will process daily transactions, open accounts, and cross-sell banking products in line with policies.

Collaboration with branch leadership and mentoring of peers are expected. The ideal candidate has at least 2 years in retail banking, strong math and communication skills, and proficiency with banking software.