Senior Relationship Banker (Digital-First)

U.S. Bank; Hayward (CA); On-site; USD 45,000 - 62,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to build and nurture client relationships across multiple channels, including in-person, by appointment, and digitally.

You will assess banking needs, explain products, and guide customers to the most suitable solutions, while promoting a digital-first experience. The role emphasizes proactive outreach, collaboration with branch teams, and adherence to regulatory requirements such as NMLS registration.

Qualifications

• High school diploma or equivalent.
• Typically 5+ years of job-related retail banking experience or a combination of experience and training.

Responsibilities

• Builds relationships with clients through in-person, by appointment, and virtual channels.
• Identify solutions based on clients' needs by engaging and communicating effectively.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and self-service options to meet financial goals.

Skills

Relationship building

Client communication

Digital products

Sales campaigns

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build and nurture client relationships across multiple channels, including in-person, by appointment, and digitally.

You will assess banking needs, explain products, and guide customers to the most suitable solutions, while promoting a digital-first experience. The role emphasizes proactive outreach, collaboration with branch teams, and adherence to regulatory requirements such as NMLS registration.