Senior Relationship Banker, Banking Center – Avon

Santander Group; Avon (CT); On-site; USD 41,000 - 68,000; Full time

Job summary

Santander Bank, N.A. is seeking a Banking Center Senior Relationship Banker in Avon, CT. You will drive sales, service, and operations goals, and cover the Banking Center Manager in their absence while delivering exceptional client experiences.

The role requires strong customer service, retail banking knowledge, and the ability to network with clients to grow share of wallet. Travel to multiple Banking Centers may be needed.

Qualifications

• HS diploma or GED required.
• Associates and/or Bachelor’s degree preferred.
• 3–4 years customer service and needs-based banking sales experience preferred.
• 0–2 years supervisory experience preferred.
• Ability to travel to various Banking Centers within the region.

Responsibilities

• Achieve banking center sales, service and operations goals.
• Provide coverage in Banking Center Manager’s absence and ensure exceptional client experience.
• Mentor and coach staff to adhere to sales and service processes.
• Document activities using lead management tools (e.g., Salesforce).
• Support segmentation strategies to grow the Banking Center’s share and profitability.

Skills

Customer service

Banking sales

Supervisory

Travel to branches

Lead management tools

Education

HS Diploma/GED

Associates/Bachelor's (nice-to-have)

Tools

Salesforce

Banking systems

Job description

Santander Bank, N.A. is seeking a Banking Center Senior Relationship Banker in Avon, CT. You will drive sales, service, and operations goals, and cover the Banking Center Manager in their absence while delivering exceptional client experiences.

The role requires strong customer service, retail banking knowledge, and the ability to network with clients to grow share of wallet. Travel to multiple Banking Centers may be needed.