Senior Rehab Patient Care & Scheduling Specialist

SouthEast Alaska Regional Health Consortium (SEARHC); Sitka (AK); On-site; USD 35,900 - 49,703; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Health insurance

Dental benefits

Vision benefits

Life insurance

Short and long-term disability

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is looking for a Patient Care Coordination Specialist II in Sitka, Alaska. This role requires effective communication, patient coordination, and knowledge of referral processes. Candidates should possess an associate degree or equivalent work experience and have strong organizational skills. Essential functions include managing appointments, processing referrals, and supporting continuity of care. The position offers a comprehensive benefits package and requires flexibility in scheduling.

Qualifications

• Current Basic Life Support (BLS) certification may be required per department.
• Bachelor’s degree may be exchanged for all required experience.

Responsibilities

• Perform patient coordination duties requiring independent judgment.
• Serve as the primary contact for patients, providers, and staff.
• Register and pre-register patients ensuring accurate information.
• Perform patient check-in and support self-check-in processes.
• Schedule, reschedule, and cancel appointments.
• Communicate clearly and professionally with all stakeholders.
• Coordinate internal and external patient referrals.

Skills

Strong organizational skills

Problem-solving skills

Time-management skills

Effective verbal communication

Effective written communication

Interpersonal communication skills

Education

Associate’s degree or two years of college in social services, healthcare administration, or related field

Two years of relevant work experience

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is looking for a Patient Care Coordination Specialist II in Sitka, Alaska. This role requires effective communication, patient coordination, and knowledge of referral processes. Candidates should possess an associate degree or equivalent work experience and have strong organizational skills. Essential functions include managing appointments, processing referrals, and supporting continuity of care. The position offers a comprehensive benefits package and requires flexibility in scheduling.