Senior Registration & Insurance Lead

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Children’s Healthcare of Atlanta is seeking a Registration & Patient Access professional to verify insurance, collect demographic information, and support billing and scheduling across locations. You will oversee quality audits, train staff, and coordinate with physicians, nurses, and revenue cycle teams to ensure accurate charges and timely patient care.

Role requires knowledge of Medicaid portals and patient registration systems, plus strong communication and multitasking skills; flexibility

Qualifications

• Two years of experience in healthcare or related clerical, accounting, or customer service.
• One year of experience in registration using patient registration systems, insurance verification systems, and/or Medicaid portals.
• Bachelor's degree preferred.
• CPAR or CHAA certification preferred.

Responsibilities

• Performs daily quality audits on team of registration coordinators to ensure all duties are performed correctly.
• Orients new employees and acts as resource for staff to resolve/handle difficult situations or answer questions.
• Partners with key stakeholders and leaders for positive patient flow and responds to issues that may arise related to safety, security, and disaster management.
• May conduct performance evaluation of staff, provide input into hiring and disciplinary actions, and may act as supervisor as required or upon absence of supervisor.
• Interviews patients and families to obtain complete and accurate demographic and financial information.
• Enters data into system for registration, billing, and patient tracking in a fast, efficient way to minimize patient wait times.

Skills

Healthcare experience

Clerical/customer service

Multitask ability

Strong communication

Attention to detail

Education

Bachelor's degree

CPAR/CHAA certification

High school diploma or equivalent

Tools

Patient registration systems

Insurance verification systems

Medicaid portals

RIS

SIS

SMS

Epic

IMS Web

Passport

Job description

Children’s Healthcare of Atlanta is seeking a Registration & Patient Access professional to verify insurance, collect demographic information, and support billing and scheduling across locations. You will oversee quality audits, train staff, and coordinate with physicians, nurses, and revenue cycle teams to ensure accurate charges and timely patient care.

Role requires knowledge of Medicaid portals and patient registration systems, plus strong communication and multitasking skills; flexibility