Patient Registration & Insurance Verification Specialist

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Patient Access Specialist to communicate with patients, families, physicians, and insurers to verify coverage and ensure accurate registration and billing. Responsibilities include data entry, scheduling, and providing front-office support while maintaining patient confidentiality.

A high school diploma is required; CPAR or CHAA certifications are preferred. The role supports billing and patient access across locations with a flexible schedule,

Qualifications

• Understanding of medical terminology.
• Strong verbal/written communication and customer service skills.
• Ability to multitask and work a flexible schedule.

Responsibilities

• Communicates with patients, families, physicians, clinical staff, and insurers to verify information and billing data.
• Interviews patients to obtain demographic and financial information and ensures forms meet regulatory requirements.
• Enters data for registration, billing, and patient tracking to minimize wait times.
• Verifies insurance coverage and authorizations when applicable.
• Explains financial requirements and collects deposits/deductibles as needed.
• Supports scheduling, chart creation, and front-office duties to ensure efficient operations.

Skills

Medical terminology

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Registration systems

Insurance verification systems

Medicaid portals

Job description

Children’s Healthcare of Atlanta is seeking a Patient Access Specialist to communicate with patients, families, physicians, and insurers to verify coverage and ensure accurate registration and billing. Responsibilities include data entry, scheduling, and providing front-office support while maintaining patient confidentiality.

A high school diploma is required; CPAR or CHAA certifications are preferred. The role supports billing and patient access across locations with a flexible schedule,