Senior Registrar & Records Compliance Lead

Concorde Career Colleges; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Pet Insurance

Enrollment Eligibility

Job summary

Concorde Career Colleges is seeking a Registrar to lead accuracy and security of student records across physical and electronic systems. You will interact with staff, students, and external parties while ensuring campus academic compliance and policy integrity.

This role emphasizes data stewardship, training, and collaboration with IT and faculty to support student success. You will manage graduation processes, degree audits, and verification services, while maintaining robust documentation and

Qualifications

• Bachelor’s Degree in a related field preferred or minimum three years experience in a related field.
• Experience with student information and life-cycle platforms (CampusNexus, CourseKey, and Docuware) preferred.
• Experience with FERPA regulations and higher education compliance requirements.
• For Online Campuses Only: Minimum of 3 years of online education experience preferred.

Responsibilities

• Maintain the accuracy and confidentiality of student records, including transcripts, grades, and enrollment information.
• Ensure compliance with FERPA and other relevant laws.
• Oversee processes for grade changes, transcript requests, high school graduation information, approved transfer credits, entrance exam scores, final grades and degree verifications.
• Validate that all required documents are in the student file and/or legibly scanned.
• Post and monitor students' daily attendance for accuracy; Post attendance changes with appropriate change documentation.
• Maintain proper student status in system through timely processing of all Change of Status forms.
• Manage the graduation application process and conduct degree audits.
• Certify students for graduation and ensure diploma issuance.
• Maintain records of conferred degrees.
• Develop, interpret, and enforce academic policies and procedures.
• Monitor all aspects of campus Academic compliance.
• Work with faculty and administrative staff to support student success.
• Serve as the primary point of contact for inquiries related to academic records.
• Work with IT department to correct student records.
• Provide training to staff on registrar-related policies and systems.
• Compile and submit data for third parties, accreditation, government reporting, and institutional research.
• Prepare proof of enrollment verification letters for third parties.
• Answer inquiries concerning duplicate diplomas, transcript information, course descriptions, etc.
• Deliver report cards, diplomas and verification letters as requested.
• Provide enrollment statistics, retention rates, and other reports to leadership.
• Monitor and support the accuracy of the data in the SIS and other relevant platforms.
• Investigate and resolve records listed on exception reports.
• Ensure that documentation for policy exceptions is valid, accurate and securely maintained.
• Establish/maintain a high performance team of professional staff and lead them to meet performance metrics.
• Recognizes and rewards employee contributions and achievements.
• Other duties as assigned.

Skills

Microsoft Office proficiency

Data management & reporting

Customer service excellence

Education

Bachelor’s degree in a related field

Tools

CampusNexus

CourseKey

Docuware

Job description

Concorde Career Colleges is seeking a Registrar to lead accuracy and security of student records across physical and electronic systems. You will interact with staff, students, and external parties while ensuring campus academic compliance and policy integrity.

This role emphasizes data stewardship, training, and collaboration with IT and faculty to support student success. You will manage graduation processes, degree audits, and verification services, while maintaining robust documentation and