Senior Regional Manager - Multi-Unit Retail Leader

LensCrafters; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus & commission plan

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Houston area is seeking a Sr Regional Manager to drive sales and a superior patient and customer experience across 20-30 locations, including retail, lab, and doctor services. You will coach store managers, analyze performance, and ensure flawless execution of brand standards.

The role requires 8+ years of management, multi-unit leadership, travel up to 80%, weekend hours, and a strong financial mindset.

Qualifications

• High School graduate or equivalent.
• 5+ years multi-unit retail experience.
• 8+ years management experience.
• Proven track record of positive results and growth.
• Strong business and financial acumen including operational analysis.
• Comprehensive knowledge of retail operations, processes and policies.
• Working knowledge of computers and Microsoft Office.
• Strong basic math skills.
• Ability to travel up to 80%; weekends and in-store presence required.
• Strong command of the English language for correspondence.

Responsibilities

• Teaches and coaches Store Manager to achieve goals and foster execution of best practices for growth.
• Leads teams through effective performance management to include activities that ensure goals are consistently being met or exceeded.
• Attracts and hires high caliber talent to ensure positions are filled timely.
• Builds a bench of talent internally and externally to be ready for placement.
• Analyzes the business, creating and communicating clear action plans that optimize results.
• Leads and drives quality and improvement in the region to deliver on all key performance indicators.
• Manages profits and expenses and ensures proper usage of company funds.
• Directs and approves workforce management activities according to brand policies, labor and operational initiatives.
• Manages operational execution and ensures brand standards are met in accordance with Company direction.
• Ensures the protection of all company assets, and that policies and practices are being followed consistently.
• Models the behaviors and is accountable for the store delivery of a consistent and brand right patient and customer experience.
• Inspires team growth through individual development plans to promote an environment of personal growth and accountability.
• Provides on-the-job training and guidance to SMM's.
• Creates an inspiring and inclusive work environment reflective of the brand.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met.

Skills

Multi-unit retail experience

Management experience

Financial acumen

Retail operations knowledge

Microsoft Office

Strong math skills

Travel up to 80%

Weekend availability

English communication

Education

College degree or equivalent

High School diploma or equivalent

Tools

Microsoft Office

Job description

LensCrafters in Houston area is seeking a Sr Regional Manager to drive sales and a superior patient and customer experience across 20-30 locations, including retail, lab, and doctor services. You will coach store managers, analyze performance, and ensure flawless execution of brand standards.

The role requires 8+ years of management, multi-unit leadership, travel up to 80%, weekend hours, and a strong financial mindset.