Senior Reconditioning Operations Leader (High-Volume Auto)

Courtesy Chevrolet Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

PTO

Employee discounts

Health, dental and vision insurance

Company-sponsored life insurance

401(k) Plan with Company match

Career growth and advancement

Job summary

Courtesy Automotive Group in Phoenix leads a centralized reconditioning operation across five dealerships, guiding 49 team members to move 11,000+ vehicles annually from acquisition to front-line readiness.

You will optimize inspection, mechanical work, detailing, photography and cost control while coordinating with multiple brands; success means faster throughput, consistent quality and scalable growth for 2027, plus ongoing leadership development.

Qualifications

• 8+ years of automotive experience in service, reconditioning or high-volume dealership environments.
• Proven leadership experience managing people, workflow, and multiple priorities.
• Strong knowledge of vehicle inspection, PDI, detailing, and lot preparation.
• Proficiency with Rapid Recon; working knowledge of CDK, vAuto and dealership systems preferred.
• Excellent organizational, communication, analytical and problem-solving skills.

Responsibilities

• Own the complete reconditioning process from arrival to front-line readiness for 11,000+ vehicles annually.
• Ensure inspection, mechanical work, PDI, detailing, photography, fueling, tint, cosmetic work and final quality control are completed promptly.
• Lead, schedule and develop ~49 employees across technicians, detailers, drivers, photographers and support staff.
• Coordinate priorities across Chevrolet, Volvo, Nissan, CDJR, Isuzu and Kia operations.
• Collaborate with General Managers, Used Car teams and purchasing to reduce time to market and support sales demand.
• Use Rapid Recon to track vehicle status, cycle time, accountability and bottlenecks; manage recon cost, vendors, repair-order accuracy and productivity.

Skills

Leadership

People management

Operational efficiency

Analytical skills

Communication

Problem solving

Team development

Tools

Rapid Recon

CDK

vAuto

Job description

Courtesy Automotive Group in Phoenix leads a centralized reconditioning operation across five dealerships, guiding 49 team members to move 11,000+ vehicles annually from acquisition to front-line readiness.

You will optimize inspection, mechanical work, detailing, photography and cost control while coordinating with multiple brands; success means faster throughput, consistent quality and scalable growth for 2027, plus ongoing leadership development.