Senior Receptionist & Front Desk Experience Lead

Flik Hospitality Group; New York (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is seeking a detailed, customer‑oriented office support specialist in New York. You will answer calls, greet visitors and route inquiries, helping keep daily operations smooth and professional.

This role offers a supportive team environment with comprehensive benefits and opportunities to grow within the hospitality group. The position emphasizes accuracy, discretion and friendly service in a fast-paced setting.

Qualifications

• Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Responsibilities

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information, including company address, directions and other related information.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail system to announce appointments and calls.
• Receives, sorts and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
• Opens and closes visitor area.
• Performs other duties as assigned.

Skills

Phone etiquette

Clerical tasks

Visitor greeting

Job description

Flik Hospitality Group is seeking a detailed, customer‑oriented office support specialist in New York. You will answer calls, greet visitors and route inquiries, helping keep daily operations smooth and professional.

This role offers a supportive team environment with comprehensive benefits and opportunities to grow within the hospitality group. The position emphasizes accuracy, discretion and friendly service in a fast-paced setting.