SENIOR RECEPTIONIST

Compass Group; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company is seeking a Receptionist to provide essential office support, including managing VIP client interactions and overseeing conference room activities. The ideal candidate will demonstrate professionalism and excellent communication skills, ensuring a high-quality hospitality experience.

Benefits

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Retirement Plans

Paid Time Off

Employee Programs

Qualifications

• Experience in VIP client-facing roles.
• Basic computer skills and familiarity with office technology.

Responsibilities

• Engage with high-profile VIP clients and guests.
• Manage visitor greeting processes and stay updated on meetings.
• Oversee conference room activities and manage bookings.

Skills

Communication

Professionalism

Adaptability

Attention to Detail

Education

Relevant educational background

Job description

Job Summary

The Receptionist provides general office support through various clerical activities and related tasks. Responsibilities include answering incoming calls, greeting visitors, and directing them appropriately.

Job Responsibilities

1. Engage with high-profile VIP clients and guests in a warm and professional manner, checking them in at the reception and escorting them to their destinations.
2. Understand the client culture and activities to serve as an extension of the client, maintaining transparency.
3. Manage visitor greeting processes and stay updated on daily meetings and changes.
4. Act as the first point of contact for activities and emergencies, remaining alert and responsive.
5. Handle challenges within the conference center, resolving issues or escalating as necessary.
6. Inspect room appearance and coordinate with Building Operations to maintain facilities.
7. Manage meeting room bookings using the reservation system, optimizing space utilization.
8. Answer switchboard calls, direct calls, and manage messages.
9. Oversee conference room activities, including reservations, attendee management, and catering orders.
10. Coordinate with internal support departments for maintenance, IT, AV, and mail services.
11. Understand and execute emergency procedures when required.

Key Competencies

• Passion for delivering high-quality hospitality service.
• Professionalism, integrity, and respect for others.
• Ownership and responsibility for assigned tasks.
• Ability to work under pressure and prioritize effectively.
• Excellent communication skills, both listening and speaking.
• Basic computer skills and familiarity with office technology.
• Self-confidence, adaptability, and openness to feedback.
• Innovative mindset to improve services and amenities.
• Decision-making empowerment and confidentiality.
• Dependability, punctuality, and attention to detail.
• Relevant educational background or VIP client-facing experience.

Apply to Flik today! Flik is a member of Compass Group USA. Learn more about the Compass story.

Compass Group is an equal opportunity employer committed to fair treatment of all applicants and associates. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance, Disability Insurance
• Retirement Plans
• Paid Time Off, Holidays
• Employee Programs including shopping, wellness, and discounts

Associates may be eligible for additional paid/unpaid leave benefits as per law. For specific benefits in Washington, Maryland, or remote roles, click here.

Req ID: 1422621

HILARIA KWAKUMEY