SENIOR RECEPTIONIST

Compass Group Poland Sp. z o.o.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team where your passion for hospitality will shine! As a Receptionist, you'll be the first point of contact, engaging with high-profile clients and ensuring their experience is exceptional. This role involves managing the reception area, overseeing visitor activities, and maintaining a welcoming environment. With a focus on service excellence, you'll play a crucial role in creating a positive atmosphere. If you thrive in a fast-paced setting and are committed to operational excellence, this position offers a fantastic opportunity to grow your career in a supportive and innovative workplace.

Benefits

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Qualifications

• Strong oral communication and listening skills are essential.
• Basic computer skills and knowledge of office technology are required.

Responsibilities

• Engage VIP clientele warmly and efficiently check them in.
• Manage internal visitor greeting and handle meeting room bookings.
• Act as the first point of contact for activities and emergencies.

Skills

Excellent listening skills

Oral communication skills

Basic computer skills

Ability to work under pressure

Self-confidence

Openness to feedback

Education

Associate's degree or equivalent experience

Job description

Flik Hospitality Group

Salary: $25 - $26 / Hour

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Receptionist provides general office support via a variety of clerical activities and related tasks. Answer incoming calls and directs calls to appropriate associates. Greets and directs visitors.

Job Responsibilities:

1. Speak freely and warmly, engaging high profile VIP clientele and guests while efficiently checking them in at the Reception Desk and escorting them to their destination.
2. Develop and maintain an understanding of the client culture and key areas of activity.
3. Manage closely all activity in the internal visitor greeting process, being knowledgeable on all daily meetings and up to the minute changes.
4. Act as the first point of contact for all activities and emergencies, always remaining alert.
5. Serve as point person, taking ownership of any challenges that may arise within the conference center.
6. Conduct overall room appearance inspections and work with Building Operations to maintain facilities.
7. Handle meeting room bookings and focus on the strategic assignment of meeting space.
8. Answer global switchboard calls, direct calls, and manage message receipt and delivery.
9. Handle on-floor conference room activities and advise appropriate staff members of changes.
10. Communicate requests to appropriate internal support departments.
11. Have a thorough understanding of the Firm’s emergency procedures and be prepared to carry out designated tasks.

Key Competencies:

1. A passion for delivering the Platinum Service and Service Excellence Standard.
2. A consistently professional approach with a strong sense of self-respect and integrity.
3. The ability to work under pressure, prioritizing tasks while interacting with visitors.
4. Excellent listening and oral communication skills.
5. Basic computer skills and knowledge of office technology/equipment.
6. Self-confidence, willingness to learn, and comfort with change.
7. Openness to feedback and a drive for innovation.
8. Excellent oral and written communication skills.
9. Punctual, dependable, and dedicated to operational excellence.
10. Discreet, ethical, and committed to confidentiality.
11. Associate's degree or equivalent professional experience in VIP client-facing roles.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Req ID: 1386694

Flik Hospitality Group

HILARIA KWAKUMEY