SENIOR CONFERENCE RECEPTIONIST

Compass Group Canada; New York (NY); On-site; Full time

Job summary

A leading company in food and hospitality is seeking a Receptionist to provide essential office support. Responsibilities include managing visitor interactions, coordinating meeting logistics, and ensuring a welcoming environment. Ideal candidates will have strong communication skills and an Associate’s degree or equivalent experience.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plans

Paid Time Off

Qualifications

• Experience in VIP client-facing roles.

Responsibilities

• Engage warmly with visitors and check them in.
• Manage meeting room bookings and logistics.
• Serve as the first point of contact for emergencies.

Skills

Communication

Multitasking

Adaptability

Customer Service

Education

Associate’s degree

Job description

Salary and Compensation

Salary: $25/hr

Other Forms of Compensation: Details not specified

What Makes Flik Click

Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We focus on hiring passionate individuals in food and hospitality, encouraging, valuing, and recognizing their contributions. We keep our team engaged with hands-on training and education about the latest trends, fostering a passion for sharing their expertise. Join us to experience the Flik difference—where a job becomes a career with growth opportunities.

Job Summary

The Receptionist provides general office support through clerical activities and related tasks. Responsibilities include answering and directing calls, greeting visitors, and managing meeting and conference room logistics.

Job Responsibilities

1. Engage warmly with visitors, including high-profile VIPs, and efficiently check them in and escort them to their destinations.
2. Develop an understanding of the client culture and act as an extension of the client to create transparency.
3. Manage visitor activities and stay updated on daily meetings and changes.
4. Serve as the first point of contact for emergencies and other activities, remaining alert at all times.
5. Handle challenges within the conference center, resolving issues or escalating as needed.
6. Inspect and maintain the appearance of the rooms and facilities, coordinating with Building Operations.
7. Manage meeting room bookings using reservation systems, optimizing space utilization.
8. Answer switchboard calls, direct calls, and handle messages.
9. Oversee conference room activities, including managing reservations, attendees, and catering requests.
10. Coordinate with support departments like maintenance, IT, and mail services.
11. Understand and be prepared to execute emergency procedures.

Key Competencies

• Passion for delivering exceptional service and hospitality standards.
• Professional demeanor, integrity, and respect for others.
• Ownership and responsibility for tasks.
• Ability to work under pressure, prioritize, and multitask.
• Excellent communication skills.
• Basic computer and office technology skills.
• Self-confidence, adaptability, and openness to feedback.
• Innovative mindset to improve service quality.
• Decisiveness and confidentiality.
• Associate’s degree or equivalent experience in VIP client-facing roles.

Additional Information

Apply to Flik today! Flik is part of Compass Group USA, an equal opportunity employer committed to diversity and fairness. Qualified candidates must perform essential functions satisfactorily, with or without accommodations. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. Applications are accepted continuously. Flik maintains a drug-free workplace. Benefits include medical, dental, vision, life insurance, disability, retirement plans, paid time off, and more.

Req ID: 1423772

HILARIA KWAKUMEY