Senior Patient Care Coordinator – Radiation Oncology

Massachusetts General Hospital; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Massachusetts General Hospital is seeking a Sr. Practice Assistant to join their Radiation Oncology team in Boston, MA. In this critical role, you will support various providers and guide patients through their care journey, ensuring an exceptional experience. Candidates must have 3-5 years of experience in healthcare and possess strong communication, organizational, and customer service skills. This position offers a dynamic clinic environment where you can make a meaningful impact on patients and care teams.

Qualifications

• Minimum of 3-5 years of directly related experience in a healthcare setting.
• Must work independently with minimal supervision.
• Ability to handle confidential information and prioritize tasks.

Responsibilities

• Acts as liaison between patients and the practice.
• Handles patient calls and resolves issues.
• Schedules patient appointments using multiple systems.
• Ensures HIPAA confidentiality and privacy policies are implemented.

Skills

Communication skills

Organization skills

Customer service skills

Problem-solving skills

Knowledge of medical terminology

Education

High School Diploma or GED

College education preferred

Tools

EPIC

Job description

Massachusetts General Hospital is seeking a Sr. Practice Assistant to join their Radiation Oncology team in Boston, MA. In this critical role, you will support various providers and guide patients through their care journey, ensuring an exceptional experience. Candidates must have 3-5 years of experience in healthcare and possess strong communication, organizational, and customer service skills. This position offers a dynamic clinic environment where you can make a meaningful impact on patients and care teams.