Senior Qualtrics Solution Architect & Implementation Lead — Remote

Dentsu; Maryland; Hybrid; USD 121,000 - 138,000; Full time

Benefits offered by this job

Paid holidays

Disability accommodations

Job summary

Dentsu is seeking an experienced Technical Solution Architect and Implementation Lead to drive enterprise Qualtrics deployments. You will translate complex business goals into scalable data architectures, automate workflows, and partner with enterprise clients in the public sector.

This remote role focuses on designing solutions, leading technical teams, and ensuring successful end-to-end implementations with long-term value.

Qualifications

• 10+ years in leading complex technical programs, ideally in a services company or SaaS environment.
• BA / BS in Experience Design, Engineering, Information Systems, or equivalent experience (preferred)
• Experience with Qualtrics modules, APIs, JavaScript/HTML/CSS, and data integrations is required.

Responsibilities

• Understand a client’s goals and translate them into scalable Qualtrics solutions.
• Manage data integration across platforms to create a unified customer view.
• Design survey architectures, data models, and workflows aligned with objectives.
• Configure Qualtrics surveys, dashboards, distributions, and data logic.
• Build integrations between Qualtrics and Salesforce, SAP, Slack or data warehouses via APIs.

Skills

Qualtrics CoreXM

Qualtrics CustomerXM

Qualtrics API

JavaScript

Python

HTML/CSS

Data integration

Enterprise SaaS

Public sector

Solution architecture

Education

BA/BS in Experience Design or related field

Tools

Salesforce

SAP

Slack

CRM systems

Power BI

Job description

Dentsu is seeking an experienced Technical Solution Architect and Implementation Lead to drive enterprise Qualtrics deployments. You will translate complex business goals into scalable data architectures, automate workflows, and partner with enterprise clients in the public sector.

This remote role focuses on designing solutions, leading technical teams, and ensuring successful end-to-end implementations with long-term value.