Senior Enterprise Solution Architect – Qualtrics

dentsu; Maryland; Remote; USD 121,000 - 138,000; Full time

Benefits offered by this job

Paid holidays

Safe and sick time

Job summary

Dentsu is seeking an experienced Technical Solution Architect and Implementation Lead to drive enterprise SaaS deployments within the Qualtrics ecosystem for public sector and enterprise clients. This role blends technical execution with strategic consulting to deliver scalable data architectures and automated workflows.

You will lead end-to-end implementations, design data models, oversee integrations with Salesforce, SAP, CRMs, and data warehouses, and coordinate with cross-functional teams to

Qualifications

• 10+ years leading complex technical programs in services/SaaS environments.
• Experience with APIs, JavaScript, HTML, CSS; SQL or Python is a plus.
• Familiarity with data integrations (AEP, Salesforce) and automation.
• Proven project management and client relationship skills.
• Experience with Qualtrics or similar survey platforms in enterprise deployments.

Responsibilities

• Lead enterprise SaaS deployments and translate business goals into scalable data architectures.
• Design survey architectures, data models, workflows, and integrations.
• Oversee end-to-end implementations and coordinate cross-functional teams.
• Identify risks, plan mitigations, and drive delivery milestones.
• Test, validate, and optimize surveys, data flows, and integrations.
• Create documentation and configuration guides; enable training and handover.

Skills

Project management

Client relationship management

Leadership

Communication

Enterprise SaaS experience

Education

BA/BS in Experience Design, Engineering, Information Systems, or equivalent

Tools

Qualtrics

Salesforce

Tableau

Power BI

SQL

JavaScript

Python

Job description

Dentsu is seeking an experienced Technical Solution Architect and Implementation Lead to drive enterprise SaaS deployments within the Qualtrics ecosystem for public sector and enterprise clients. This role blends technical execution with strategic consulting to deliver scalable data architectures and automated workflows.

You will lead end-to-end implementations, design data models, oversee integrations with Salesforce, SAP, CRMs, and data warehouses, and coordinate with cross-functional teams to