Senior Quality Supervisor, Automotive Logistics

Universal Logistics Holdings; Flint (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Universal Logistics Holdings, a leading logistics provider, seeks a hands-on Quality Supervisor for a high-volume cross-dock operation in Flint, MI, supporting General Motors. You will lead quality activities, audits, and continuous improvement initiatives to ensure production materials meet stringent standards.

You will develop corrective actions, mentor a quality team, and partner with Operations, Safety, and Customer teams to sustain compliance and drive customer satisfaction.

Qualifications

• 2+ years of leadership experience in quality, warehousing, logistics, automotive, or manufacturing environments.
• Previous experience conducting audits, inspections, and root cause investigations.
• Strong understanding of corrective actions, process improvement, and quality systems.
• Experience supporting shipping, receiving, inventory control, cross-dock, or warehouse operations.

Responsibilities

• Supervise daily quality activities across cross-dock, warehouse, and material handling operations.
• Ensure compliance with General Motors quality requirements, operating procedures, and work instructions.
• Lead quality inspections, audits, and corrective action processes.
• Investigate quality concerns, shipping discrepancies, inventory variances, and customer complaints.
• Analyze quality metrics and identify trends, root causes, and process improvement opportunities.
• Develop and implement corrective and preventive action plans.
• Partner with Operations, Safety, and Customer teams to resolve quality-related issues.
• Monitor KPIs related to inventory accuracy, quality performance, customer satisfaction, and process compliance.
• Conduct employee training on quality standards, procedures, and customer expectations.
• Maintain quality documentation, reports, audits, and corrective action records.
• Support new customer launches, process changes, and continuous improvement initiatives.
• Lead internal audits and support customer-facing audits as required.
• Provide coaching, performance management, and development for quality team members.
• Promote a culture focused on accountability, quality, safety, and customer service.

Skills

Leadership

Audits & inspections

Root cause analysis

Shipping & receiving

Inventory control

Cross-dock

Warehouse operations

Process improvement

Quality systems

GM/Automotive experience

Analytical thinking

Problem solving

Communication

Organizational skills

Multitasking

Attention to detail

Leadership abilities

Education

Bachelor's degree

Tools

Microsoft Office

Reporting tools

Warehouse management systems

Job description

Universal Logistics Holdings, a leading logistics provider, seeks a hands-on Quality Supervisor for a high-volume cross-dock operation in Flint, MI, supporting General Motors. You will lead quality activities, audits, and continuous improvement initiatives to ensure production materials meet stringent standards.

You will develop corrective actions, mentor a quality team, and partner with Operations, Safety, and Customer teams to sustain compliance and drive customer satisfaction.