Senior Quality Leader - Cross-Dock & Auto Ops

Universal Logistics Holdings, Inc.; Michigan; In loco; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Universal Logistics Holdings, Inc. in Flint, Michigan seeks a hands-on Quality Supervisor to lead quality initiatives in a high-volume cross-dock operation supporting General Motors.

You will drive compliance with GM quality requirements and customer expectations, while mentoring a quality team. Responsibilities include audits, corrective actions, data analysis, and process improvements, with a focus on inventory accuracy, safety, and operational excellence across cross-dock, warehouse, and

Competenze

• 2+ years of leadership in quality, warehousing, logistics, automotive, or manufacturing.
• Experience conducting audits, inspections, and root cause investigations.
• Experience with shipping, receiving, inventory control, cross-dock, or warehouse ops.
• Knowledge of corrective actions, process improvement, and quality systems.
• Experience with General Motors or automotive customers is a plus.

Mansioni

• Supervise daily quality activities across cross-dock, warehouse, and material handling operations.
• Ensure compliance with General Motors quality requirements, procedures, and work instructions.
• Lead quality inspections, audits, and corrective action processes.
• Investigate quality concerns, shipping discrepancies, inventory variances, and customer complaints.
• Analyze quality metrics and identify trends, root causes, and process improvement opportunities.
• Develop and implement corrective and preventive action plans.
• Partner with Operations, Safety, and Customer teams to resolve quality-related issues.
• Monitor KPIs related to inventory accuracy, quality performance, customer satisfaction, and process compliance.
• Conduct employee training on quality standards, procedures, and customer expectations.
• Maintain quality documentation, reports, audits, and corrective action records.
• Support new customer launches, process changes, and continuous improvement initiatives.
• Lead internal audits and support customer-facing audits as required.
• Provide coaching, performance management, and development for quality team members.
• Promote a culture focused on accountability, quality, safety, and customer service.

Conoscenze

Leadership

Audits & inspections

Root cause analysis

Analytical thinking

Formazione

Bachelor's degree preferred

Strumenti

Microsoft Office

Reporting tools

Warehouse management systems

Descrizione del lavoro

Universal Logistics Holdings, Inc. in Flint, Michigan seeks a hands-on Quality Supervisor to lead quality initiatives in a high-volume cross-dock operation supporting General Motors.

You will drive compliance with GM quality requirements and customer expectations, while mentoring a quality team. Responsibilities include audits, corrective actions, data analysis, and process improvements, with a focus on inventory accuracy, safety, and operational excellence across cross-dock, warehouse, and