Senior Quality & Safety Leader, Critical Care

Boston Children's Hospital; Boston (MA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible schedules

Affordable health

Vision and dental insurance

Child care and student loan subsidies

Generous time off

403(b) Retirement Savings plan

Pension

Tuition and Certification Reimburse- m

Cell phone plan discounts

Discounted rates on T-passes

Job summary

Boston Children's Hospital in Boston, MA is seeking a Senior Safety and Quality Consultant to lead and evaluate complex quality-improvement and patient-safety initiatives across the MCC MICU and PIMCU. You will guide multidisciplinary teams, manage project planning, measurement strategies, and stakeholder relationships to advance patient care.

The role emphasizes frontline engagement, rapid-cycle testing, and sustained improvements, with on-site duties four days a week.

Qualifications

• Bachelor's degree or equivalent in healthcare administration, business, public health, or a related field.
• 4+ years of experience in Quality & Safety, Performance Improvement, or Project Management with a bachelor's degree.
• 8+ years of relevant experience in Quality & Safety, Performance Improvement, or Project Management if no bachelor's degree.

Responsibilities

• Designs, leads, and evaluates complex quality-improvement and patient-safety initiatives across Medical Critical Care, including the MICU and PIMCU, using established QI methodologies such as the Model for Improvement with PDSA cycles, Lean, Six Sigma, reliability science, and implementation science.
• Defines project scope, charters, work plans, milestones, deliverables, risks, and sustainability strategies; aligns with divisional and institutional priorities.
• Independently leads multidisciplinary clinical and operational teams to identify problems, design interventions, test changes, implement improvements, and spread successful practices.
• Develops and oversees quality measurement plans; establishes baselines, targets, and ongoing monitoring plans.
• Oversees quantitative and qualitative analyses, including chart reviews, safety-event trend reviews, process analyses, and failure mode analyses.
• Coaches and provides methodological oversight to the MCC QI data analyst on analytic planning, data definitions, extraction logic, validation, and interpretation of findings.
• Partners with leaders to design workflows, standard work, care pathways, and reliability practices that reduce harm and improve patient and family experience.
• Creates clear reports, dashboards, run charts, control charts, and other visualizations for frontline teams, leaders, and committees.
• Serves as a MCC liaison for quality and safety efforts, builds stakeholder relationships, and supports communication across care settings.
• Educates, mentors, and coaches frontline staff in quality improvement, patient safety, data interpretation, and dissemination via internal and external channels.

Skills

Quality improvement

Patient safety

Reliability science

Implementation science

Regulatory standards

Healthcare quality measurement

Cross-functional leadership

Analytical skills

Data visualization

Statistical process control

Dashboard development

Education

Bachelor's degree or equivalent in healthcare administration, business, public health, or a related field

Job description

Boston Children's Hospital in Boston, MA is seeking a Senior Safety and Quality Consultant to lead and evaluate complex quality-improvement and patient-safety initiatives across the MCC MICU and PIMCU. You will guide multidisciplinary teams, manage project planning, measurement strategies, and stakeholder relationships to advance patient care.

The role emphasizes frontline engagement, rapid-cycle testing, and sustained improvements, with on-site duties four days a week.