Senior Quality Program Lead, D&C (Cross-Functional)

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Relocation assistance may be provided

Job summary

Amazon is seeking a Senior Program Manager within the Design & Construction Quality Management Team (QMT) of Global Engineering Services (GES) North America. The role focuses on autonomously driving quality management programs across the D&C lifecycle within Amazon's logistics network.

You will own and deliver complex programs, from QMS implementation to continuous improvement, collaborating with D&C Execution Teams and regional leadership to align quality frameworks with business strategy and

Qualifications

• 7+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Define quality standards, acceptance criteria, and compliance frameworks aligned with Amazon's D&C standards.
• Lead quality program governance including audit strategy, inspection protocols, and corrective action frameworks.
• Autonomously own and deliver complex quality programs end-to-end with limited oversight.
• Lead cross-functional initiatives spanning Process Standards, Program Controls, Lifecycle.

Skills

Program management

Data-driven decision making

Executive communication

Quality assurance

Cross-functional collaboration

Education

Master's degree or MBA

PMP certification

Tools

AI tools knowledge

Job description

Amazon is seeking a Senior Program Manager within the Design & Construction Quality Management Team (QMT) of Global Engineering Services (GES) North America. The role focuses on autonomously driving quality management programs across the D&C lifecycle within Amazon's logistics network.

You will own and deliver complex programs, from QMS implementation to continuous improvement, collaborating with D&C Execution Teams and regional leadership to align quality frameworks with business strategy and