Senior Quality Manager – ISO/QMS Lead – 1st Shift

GXO Logistics, Inc.; Lithia Springs (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Senior Quality Manager in Lithia Springs, GA to oversee quality and maintenance for the site and ensure QMS compliance.

The role reports on QMS performance and drives improvements in conformance with ISO9001 requirements. Responsibilities include RCA guidance, CAP development, CAR management, audit follow-up, lean process improvements, and training oversight to maximize productivity and regulatory compliance.

Qualifications

• 5 years of experience in quality and inventory in a distribution or warehousing environment.
• Experience in an ISO environment.
• Supervisory experience.
• Proficient with Microsoft Office, including Excel.

Responsibilities

• Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards
• Collaborate with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
• Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
• Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
• Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
• Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
• Schedule, review and follow up on work instructions with supervisors by designated areas of responsibility
• Coordinate activities for team members, ensuring effective use of productive working hours
• Support site operations in identifying Lean process improvement opportunities
• Direct and prioritize the activities of the site maintenance technician

Skills

Quality management

Inventory management

Supervisory experience

Excel

Office suite

Education

Bachelor's degree

Tools

Warehouse management software

Inventory software

Job description

GXO Logistics, Inc. is seeking a Senior Quality Manager in Lithia Springs, GA to oversee quality and maintenance for the site and ensure QMS compliance.

The role reports on QMS performance and drives improvements in conformance with ISO9001 requirements. Responsibilities include RCA guidance, CAP development, CAR management, audit follow-up, lean process improvements, and training oversight to maximize productivity and regulatory compliance.