Quality & Compliance Manager (2nd Shift)

GXO Logistics, Inc; Kansas City (MO); On-site; USD 70,000 - 105,000; Full time

Job summary

GXO Logistics, Inc in Kansas City, MO is seeking a Quality Manager to oversee quality and maintenance for the site and ensure QMS processes align with ISO9001 standards.

You will lead RCA and CAP development, coordinate CARs, perform audits, and drive Lean improvements while training staff and ensuring regulatory compliance. This role is on 2nd shift with strong emphasis on collaboration and detailed problem-solving.

Qualifications

• 4 years of experience in quality and inventory in a distribution or warehousing environment.
• Experience in an ISO environment.
• Supervisory experience.
• Experience with Microsoft Office, including intermediate to advanced Excel skills.
• Bachelor's degree or equivalent related work or military experience.
• Availability to travel up to 25% of the time.
• Experience with warehouse management and inventory management software.
• Solid time management skills and ability to work well under pressure.
• Excellent verbal and written communication skills.
• Self-motivation with excellent analytical and math skills.

Responsibilities

• Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards.
• Work creatively with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP).
• Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR).
• Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions.
• Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements.
• Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner.
• Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility.
• Coordinate activities for team members, ensuring effective use of productive working hours.
• Support plant operations in identifying Lean process improvement opportunities.
• Direct and prioritize the activities of the site maintenance technician.

Job description

GXO Logistics, Inc in Kansas City, MO is seeking a Quality Manager to oversee quality and maintenance for the site and ensure QMS processes align with ISO9001 standards.

You will lead RCA and CAP development, coordinate CARs, perform audits, and drive Lean improvements while training staff and ensuring regulatory compliance. This role is on 2nd shift with strong emphasis on collaboration and detailed problem-solving.