Cross-Dock Operations Manager for GM Assembly

LOGISTICS INSIGHT CORP.; Lake Orion (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

Logistics Insight Corporation (LINC) seeks an Operations Manager to lead the cross dock operation serving GM Lake Orion Assembly in Lake Orion, Michigan. You will oversee safety, service, quality, productivity, and staff performance to ensure uninterrupted material flow for GM production.

You will direct supervisors and hourly employees, manage staffing and scheduling, and drive improvements in safety, inventory accuracy, and on-time delivery.

Qualifications

• Bachelor's degree preferred or equivalent leadership experience.
• 5+ years of leadership experience in logistics, transportation, warehousing, manufacturing, or distribution.
• Experience managing supervisors and large hourly workforces.
• Strong leadership, organizational, and communication skills.
• Proficiency with Microsoft Office, including Excel and Outlook.

Responsibilities

• Provide overall leadership and direction for the cross dock operation supporting GM Lake Orion Assembly.
• Lead and develop Floor Supervisors and hourly employees while promoting accountability, safety, and operational excellence.
• Ensure the efficient movement of inbound and outbound freight while maintaining customer service expectations and production support requirements.
• Oversee staffing levels, labor planning, scheduling, and productivity across all shifts.
• Maintain strong relationships with GM, transportation providers, and internal stakeholders.
• Ensure compliance with all company, customer, and safety requirements.
• Monitor operational performance and drive improvements related to safety, quality, productivity, inventory accuracy, and on-time delivery.
• Manage operational budgets, labor costs, and overall financial performance.
• Investigate service failures, freight discrepancies, and operational disruptions while implementing corrective actions.
• Review and analyze KPIs, identifying trends and opportunities for continuous improvement.
• Support employee development, succession planning, coaching, disciplinary actions, and performance evaluations.
• Lead startup activities, process improvements, and customer-driven initiatives.
• Promote a positive work environment focused on employee engagement and retention.

Skills

Leadership

People management

Communication

Decision making

Strategic thinking

Education

Bachelor's degree preferred

Tools

WMS

TMS

ERP systems

MS Office (Excel/Outlook)

Job description

Logistics Insight Corporation (LINC) seeks an Operations Manager to lead the cross dock operation serving GM Lake Orion Assembly in Lake Orion, Michigan. You will oversee safety, service, quality, productivity, and staff performance to ensure uninterrupted material flow for GM production.

You will direct supervisors and hourly employees, manage staffing and scheduling, and drive improvements in safety, inventory accuracy, and on-time delivery.