Senior Quality Excellence & Data Analytics Lead

The Sherwin-Williams Company; Minneapolis (MN); On-site; USD 110,000 - 150,000; Full time

Job summary

The Sherwin-Williams Company is seeking a data-driven leader to manage strategic planning for General Industrial liquids, focusing on voice of the customer, quality improvements, and cross-functional collaboration. You will drive data analysis and root-cause investigations while shaping quality standards.

Ideal candidates bring 8–11 years in coatings or related fields, strong communication, and experience guiding complex projects across multiple sites. Travel is expected.

Qualifications

• Bachelor's degree required.
• 8–11 years of experience in coatings products development, Operations, Quality, Technical, or Sales.
• Strong written and verbal communication skills.
• Proven ability to lead a cross functional team to a successful outcome.
• Presentations skills and results orientation.
• Proficiency with Excel, Word, Access, and Minitab.

Responsibilities

• Lead strategic planning for General Industrial related to voice of the customer for Liquid business.
• Prioritize Customer facing quality tasks including Claims, Complaints, and Customer Certifications.
• Lead data analysis for liquid complaints, scale up products, and CTQ KPIs.
• Drive compliance and update Quality standards for technical or business processes.
• Lead quality investigations to determine root cause with cross-functional teams.
• Provide training on customer complaint tracking systems and quality programs.

Skills

Program Leadership

Autonomy

Business Knowledge

System Knowledge

Data Acquisition

Continuous Improvement Knowledge

Change Leadership

Versatility

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Access

Minitab

Job description

The Sherwin-Williams Company is seeking a data-driven leader to manage strategic planning for General Industrial liquids, focusing on voice of the customer, quality improvements, and cross-functional collaboration. You will drive data analysis and root-cause investigations while shaping quality standards.

Ideal candidates bring 8–11 years in coatings or related fields, strong communication, and experience guiding complex projects across multiple sites. Travel is expected.