Senior Quality Engineer, Water-Cooled Value Stream

C01 Carrier Corporation; Charlotte (NC); On-site; USD 79,000 - 158,000; Full time

Job summary

Carrier Global Corporation is looking for an established Quality Engineering professional who will serve as an individual contributor, setting objectives for their area. The role influences process decisions and ensures adherence to Quality Engineering policies and procedures.

The position emphasizes driving external quality metrics, interfacing with service, sales/marketing, and manufacturing, and leading root cause analyses with cross-functional teams.

Qualifications

• Bachelor's Degree in Mechanical, Manufacturing or Materials Engineering.
• 4+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a manufacturing facility.

Responsibilities

• Protect and drive external performance metrics: Claim Count, Warranty, Customer Escapes PPM.
• Interface between service, sales/marketing & manufacturing.
• Analyze plant customer claims and triage corrective actions by cost, occurrence, or high-profile escapes.
• Foster a bi-lateral continuous improvement culture with Carrier Commercial Services and Technical Service Managers.
• Support Schedule Q processes to improve customer satisfaction.
• Document and implement containment and corrective actions.
• Summarize and report progress on external quality metrics.
• Coordinate field part returns to trigger root cause analysis and corrective actions.

Skills

Quality Management

Continuous Improvement

Operational Excellence

Manufacturing processes

Education

Bachelor's Degree in Mechanical, Manufacturing or Materials Engineering

Tools

Microsoft Office

GD&T

ISO 9001

8D problem solving

Job description

Carrier Global Corporation is looking for an established Quality Engineering professional who will serve as an individual contributor, setting objectives for their area. The role influences process decisions and ensures adherence to Quality Engineering policies and procedures.

The position emphasizes driving external quality metrics, interfacing with service, sales/marketing, and manufacturing, and leading root cause analyses with cross-functional teams.