Senior Quality Engineer - Water Cooled Value Stream

C01 Carrier Corporation; Charlotte (NC); On-site; USD 79,000 - 158,000; Full time

Job summary

Carrier Global Corporation is looking for an established Quality Engineering professional who will serve as an individual contributor, setting objectives for their area. The role influences process decisions and ensures adherence to Quality Engineering policies and procedures.

The position emphasizes driving external quality metrics, interfacing with service, sales/marketing, and manufacturing, and leading root cause analyses with cross-functional teams.

Qualifications

• Bachelor's Degree in Mechanical, Manufacturing or Materials Engineering.
• 4+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a manufacturing facility.

Responsibilities

• Protect and drive external performance metrics: Claim Count, Warranty, Customer Escapes PPM.
• Interface between service, sales/marketing & manufacturing.
• Analyze plant customer claims and triage corrective actions by cost, occurrence, or high-profile escapes.
• Foster a bi-lateral continuous improvement culture with Carrier Commercial Services and Technical Service Managers.
• Support Schedule Q processes to improve customer satisfaction.
• Document and implement containment and corrective actions.
• Summarize and report progress on external quality metrics.
• Coordinate field part returns to trigger root cause analysis and corrective actions.

Skills

Quality Management

Continuous Improvement

Operational Excellence

Manufacturing processes

Education

Bachelor's Degree in Mechanical, Manufacturing or Materials Engineering

Tools

Microsoft Office

GD&T

ISO 9001

8D problem solving

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

Established Quality Engineering professional. Works as an individual contributor to set and achieve objectives for own area of responsibility. Influences process and planning decisions with knowledge and explanations of Quality Engineering policies, practices, and procedures.

Key Responsibilities

• Responsible for protecting and driving external performance key quality metrics such as Claim Count, Standard Warranty and Customer Escapes PPM.
• This role will be a key interface between the service, sales/ marketing & manufacturing functions
• Responsible for supporting the analyzes of plant customer claims and triaging internal and external corrective action based on cost, occurrence, or high-profile escapes.
• Establish a customer bi-lateral continuous improvement culture and prompt communication with Carrier Commercial Services and Technical Service Managers for field operation opportunities.
• Support Schedule Q process for projects oriented to improve customer satisfaction.
• Responsible for supporting the documentation and implementation of containment and corrective actions
• Responsible for summarizing, quantifying, and reporting on a regular basis progress on external quality metrics.
• Coordinate field part returns effectively to trigger deep analysis and relentless root cause analysis and corrective actions.

Required Qualifications

• Bachelor's Degree in Mechanical, Manufacturing or Materials Engineering
• 4+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a manufacturing facility.

Preferred Qualifications

• Master’s degree in Engineering or MBA is a plus.
• 2+ Years of working with welding processes and ASME Code
• Experience working through ISO9001 certification and internal auditing
• Robust skills of data manipulation, interpretation and analysis.
• Strong computer skills including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Project, Access).
• Familiar with GD&T methodology
• Strong corrective action skills, ability to lead a cross-functional team and follow the issue to closure using 8D problem-solving tools such as; 5Y, fishbone, Fault tree analysis, etc
• Experience with AIAG quality core tools such as, MSA, SPC, FMEA & Control plans
• Knowledge of all the Quality tools (DOE, SPC, Pareto Charts, Cause & Effect Analysis, Minitab, etc.) and the deployment of these tools in continuous improvement initiatives.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture diversity, equity and inclusion.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance.

To learn more about our benefits offering.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 26 October 2026

Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.