Senior Quality Engineer: Warranty & Customer Experience

Carrier; Charlotte (NC); Sur place; USD 79 000 - 158 000; Plein temps

Avantages offerts par ce poste

Health Care Benefits

Retirement Benefits

Paid time off

Résumé du poste

Carrier Global Corporation is seeking a Quality Engineer to support external quality metrics, warranty reductions, and customer satisfaction initiatives. You will interface with Service, Engineering, and Manufacturing to manage claims, perform root-cause analysis, and drive continuous improvement across the supply chain.

The role requires a Bachelor’s in Mechanical/Manufacturing/Industrial Engineering, 5+ years in manufacturing quality or CI, and proficiency with data analysis and Microsoft

Qualifications

• Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering.
• 5+ years of experience in Quality, Continuous Improvement, Operational Excellence, or Manufacturing.
• 2+ years of analyzing complex manufacturing and quality data to identify root causes and drivers.
• 1+ years of experience using Microsoft Office tools.

Responsabilités

• Drive external quality metrics and warranty reduction goals.
• Lead investigations using 8D and A3 methodologies.
• Coordinate with Technical Service Managers on warranty topics.
• Analyze large data sets to identify key contributors and improvements.

Connaissances

Quality analysis

Data analysis

Manufacturing experience

Microsoft Office

Formation

Bachelor's in Mechanical/Manufacturing/Industrial Eng

Outils

Salesforce

Power BI

Description du poste

Carrier Global Corporation is seeking a Quality Engineer to support external quality metrics, warranty reductions, and customer satisfaction initiatives. You will interface with Service, Engineering, and Manufacturing to manage claims, perform root-cause analysis, and drive continuous improvement across the supply chain.

The role requires a Bachelor’s in Mechanical/Manufacturing/Industrial Engineering, 5+ years in manufacturing quality or CI, and proficiency with data analysis and Microsoft