Senior Quality Engineer - Customer-Facing, Remote

ABB; Ohio; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health insurance

401k Savings Plan

Paid holidays

Vacation policy

Job summary

ABB is seeking a Quality Engineer to serve as the technical design authority and a customer-facing lead for ABB Critical Power projects. You will guide engineering deliverables, approve designs, and coordinate with service, factory, and product management to resolve customer quality issues.

The role is remote with a 40% travel requirement for customer visits and project support. A Bachelor's degree in Electrical Engineering (or related) with 7+ years in electrical distribution or power systems

Responsibilities

• Serve as ABB’s primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines.
• Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects.
• Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements.
• Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams.
• Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution.
• Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs.

Job description

ABB is seeking a Quality Engineer to serve as the technical design authority and a customer-facing lead for ABB Critical Power projects. You will guide engineering deliverables, approve designs, and coordinate with service, factory, and product management to resolve customer quality issues.

The role is remote with a 40% travel requirement for customer visits and project support. A Bachelor's degree in Electrical Engineering (or related) with 7+ years in electrical distribution or power systems