Senior Quality Engineer — Remote & Customer-Facing Lead

ABB Inc.; Kansas; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health plan options

Life insurance

Disability protection

401k with company contributions

Job summary

ABB is seeking a Quality Engineer to serve as technical design authority and customer-facing lead on ABB Critical Power projects. You will collaborate with ABB service, engineering, factory, and product management to resolve customer quality issues and ensure delivery excellence.

The role combines engineering expertise with commercial engagement, requires travel up to 40%, and offers the opportunity to influence products and projects across data centers, industrial facilities, and critical

Qualifications

• Bachelor's degree in Electrical Engineering or related field with 7+ years' experience in electrical distribution or power systems.
• Master's degree with 5+ years' experience in electrical distribution or power systems.
• Strong interpersonal and communication skills; fluent in English (written and spoken).
• Proficiency in MS Office, MS Teams, and ability to leverage AI tools in job functions.
• Ability to manage multiple projects and work independently with minimal supervision.
• Capability to establish and nurture partnership relationships with ABB Product management, engineering, and service.
• Candidates must already have work authorization to work for ABB in the US.

Responsibilities

• Serve as ABB's primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines.
• Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects.
• Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements.
• Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams.
• Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution.
• Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs.

Skills

Interpersonal communication

Fluent English

Project management

Education

Bachelor's degree in Electrical Engineering or related field

Master's degree in Electrical Engineering or related field

Tools

MS Office

MS Teams

AI tools

Job description

ABB is seeking a Quality Engineer to serve as technical design authority and customer-facing lead on ABB Critical Power projects. You will collaborate with ABB service, engineering, factory, and product management to resolve customer quality issues and ensure delivery excellence.

The role combines engineering expertise with commercial engagement, requires travel up to 40%, and offers the opportunity to influence products and projects across data centers, industrial facilities, and critical