Senior Quality Assurance Manager - Luxury Cosmetics

Exemplar Global; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Chantecaille seeks an experienced Quality Manager to oversee product quality across the lifecycle for a luxury cosmetics brand, partnering with Product Development, R&D, Operations, Supply Chain and external manufacturing partners.

You will drive cGMP compliance, manage deviations and investigations, oversee recalls, end-to-end traceability, and supplier qualification, audits, training, and continuous improvement to uphold brand standards.

Qualifications

• 7+ years of quality experience in skincare and color cosmetics.
• Expert knowledge of cGMP and applicable FDA requirements.
• University degree in Biology, Engineering, Microbiology, Chemistry, or another technical discipline.
• Strong analytical, problem-solving, and decision-making skills.
• Strategic perspective with disciplined execution.

Responsibilities

• Lead quality governance and maintain the QMS, including SOP lifecycle, quality reporting, and regulatory alignment.
• Own deviations, OOS investigations, recalls, end-to-end traceability, and change control.
• Implement supplier qualification and oversee 3PMs and other critical suppliers, including packaging suppliers.
• Lead audits, quality training, process improvement, and supporting procedures.
• Define, track, and elevate quality milestones, risks, and conflicts; represent Quality in project governance.
• Monitor launches and coordinate post-launch reviews; initiate improvement actions when needed.

Skills

Quality governance

Analytical skills

Decision making

Strategic thinking

Education

Biology / Engineering / Microbiology / Chemistry degree

Tools

QMS (Quality Management System)

CAPA tracking

Job description

Chantecaille seeks an experienced Quality Manager to oversee product quality across the lifecycle for a luxury cosmetics brand, partnering with Product Development, R&D, Operations, Supply Chain and external manufacturing partners.

You will drive cGMP compliance, manage deviations and investigations, oversee recalls, end-to-end traceability, and supplier qualification, audits, training, and continuous improvement to uphold brand standards.