Senior Quality Manager – Clean Beauty & Compliance

Counter; Santa Monica (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Counter, a purpose-driven startup transforming beauty, seeks an experienced Quality Leader to establish QC processes, ensure compliance, and drive continuous improvement. You will oversee daily Quality Department operations, maintain document controls, and lead supplier approvals to ensure products meet strict standards.

Ideal candidates bring 5–7 years in federally regulated quality roles, a Life Sciences degree, and strong data analysis skills.

Qualifications

• Bachelor's degree in Life Sciences or a related field.
• 5–7 years of quality experience in a federally regulated environment.
• Strong data collection, extraction and analysis skills.

Responsibilities

• Establish and develop quality control processes, protocols, and documentation standards.
• Monitor and ensure compliance with all applicable state and federal regulations and Company Policies & Procedures.
• Implement and improve quality systems and processes.
• Manage day-to-day operations of the Quality Department.
• Ensure process is maintained for control of documents; develop and maintain change control system.
• Evaluate and approve new identified suppliers through the Supplier Approval process.
• Ensure products meet the company’s standards and specifications.
• Review QC test results and communicate interpretations; perform release of bulk and packaged products.
• Manage and track various quality testing.
• Provide support and participate in resolving customer inquiries/complaints.
• Ensure investigations and CAPA; perform effectiveness checks and closure.
• Report on key quality metrics to management.
• Perform other duties as assigned by management.

Skills

Attention to detail

Project management

Cross-functional collaboration

Prioritization & deadlines

Travel willingness

Education

Bachelor's degree in Life Sciences or related field

Tools

Microsoft Office Suite (Excel, PowerPoint, SharePoint)

Job description

Counter, a purpose-driven startup transforming beauty, seeks an experienced Quality Leader to establish QC processes, ensure compliance, and drive continuous improvement. You will oversee daily Quality Department operations, maintain document controls, and lead supplier approvals to ensure products meet strict standards.

Ideal candidates bring 5–7 years in federally regulated quality roles, a Life Sciences degree, and strong data analysis skills.