Senior Quality Assurance Lead – Training & Programs

State-of-Missour; Jefferson City (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

15 days annual leave

10 hours monthly sick leave

Uniforms provided

Pre/service and in-service training

Direct deposit

Credit union access

Job summary

The Missouri Department of Corrections seeks a Quality Assurance Manager to lead the Quality Assurance Team, establishing standards and prioritizing issues to ensure program, product, and service quality. You will collaborate with all divisions to address concerns and implement corrective actions.

Responsibilities include developing strategies for efficiency and profitability, overseeing audits, and guiding staff in best practices, with the goal of delivering high standards within a correctional

Qualifications

• One or more years in a supervisory role.
• Practical experience in quality control for manufacturing.
• Lean Six Sigma Green/Black Belt preferred but not required.

Responsibilities

• Develop and implement quality standards.
• Oversee auditing and evaluation processes.
• Identify, prioritize, and resolve quality issues.
• Ensure compliance with regulatory requirements and policies.
• Report quality information to stakeholders and leadership.
• Drive continuous improvement across programs and services.

Skills

Supervisory experience

Quality control

Lean Six Sigma

Process improvement

Strong communication

Independent & team player

Education

Lean Six Sigma Green/Black Belt certificate

Tools

Quality management systems (ISO/TQM)

Job description

The Missouri Department of Corrections seeks a Quality Assurance Manager to lead the Quality Assurance Team, establishing standards and prioritizing issues to ensure program, product, and service quality. You will collaborate with all divisions to address concerns and implement corrective actions.

Responsibilities include developing strategies for efficiency and profitability, overseeing audits, and guiding staff in best practices, with the goal of delivering high standards within a correctional