Senior Quality Assurance Analyst

Social Leverage

Northern (KY)

Hybrid

USD 135,000 - 145,000

Full time

7 days ago

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Benefits offered by this job

20 accrued vacation days per year

40 hours paid sick leave annually

3 paid mental health days

9 paid holidays

Pet insurance

Life insurance / AD&D

Medical, dental, vision + HSA/FSA

401(k) plan with company match

Remote utility allowance

Employee discount program

Wellness challenges

Paid parental leave

Recognition initiatives

Volunteer day

Great Place to Work

Job summary

MANSCAPED seeks a Senior Quality Assurance Analyst to drive testing strategy across enterprise apps including ERP and e‑commerce platforms. You will lead QA efforts, coordinate internal and offshore teams, and steer UAT with business users.

The role requires 8+ years of QA leadership, SQL proficiency, and hands‑on testing of ERP, inventory, and order management systems. You will collaborate with product and development to ensure accurate test coverage and reliable releases.

Qualifications

8+ years of QA strategy and execution for complex enterprise apps
Hands‑on experience testing ERP, financial, inventory, and order management systems
Strong understanding of retail and financial workflows in the retail industry
Experience leading UAT with business stakeholders and translating requirements into test scenarios
Proficient in SQL to validate data ingestion and downstream outputs
Knowledge of eCommerce testing and CMS systems

Responsibilities

Design and implement the QA process across enterprise platforms
Serve as Testing SME for ERP (Oracle NetSuite) and middleware
Establish functional testing approaches for feature and regression testing
Collaborate with business leaders and development to align on features and timelines
Create and maintain documentation of test results
Coordinate with onsite and offshore QA teams to meet timelines
Lead UAT calls and demonstrate test impact on ERP journals
Write SQL queries to validate data ingestion and outputs
Support testing on ecommerce platforms and CMS systems
Act as SME for Inventory and Financial systems

Skills

QA strategy

UAT leadership

SQL queries

Agile

Communication

Education

Bachelor's degree in Computer Science

Tools

Shopify

Braintree

Klarna

CMS systems

Job description

Who We’re Looking For

Reporting to the Senior Manager, Quality Assurance, we are seeking a Senior Quality Assurance Analyst to help implement and execute on the testing strategy of enterprise-wide applications that are critical to the success of the business.

The MANSCAPED Way

At MANSCAPED, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball-busting disease.

Responsibilities

Implement and manage the QA process across our enterprise platforms including designing the testing strategy, writing and executing test cases, verifying bug fixes, and generating test reports
Performs as Testing SME for Enterprise Applications that includes Oracle NetSuite and Middleware services
Establish a functional testing approach for feature and regression testing and leads the testing data collection exercise, execution and produces the daily progress/status for testing
Partner with business leaders and development team to align on features and functionality, ensuring ongoing communication throughout the design, implementation, testing, and delivery of enhancements and bug fixes
Create and maintain organized documentation of test results
Collaborate with the Product and Development teams to fully understand technical and functional requirements
Coordinating with both onsite and off-shore QA team members ensuring the project timelines are met
Analyze test results to ensure existing functionality and make recommendations for corrective action
Lead the UAT calls and partner with business users to demo how the test case would impact the Oracle ERP with journal entries
Write SQL queries to verify the Data ingestion process to Database and output in the end user application
Support testing efforts on ecommerce platforms and other software as needed
Partner at all levels to become functional SME for Inventory and Financial systems
Support D2C testing initiatives which include test case creation, responsive design testing & e-commerce testing
Work with warehouse data centers to ensure order processing is functioning the way it is supposed to
Strong knowledge of e-commerce testing and CMS systems
Other duties as required

Qualifications

8+ years of experience owning QA strategy and execution for complex enterprise applications, including test planning, test case design, regression testing, defect validation, reporting, and release readiness
Bachelor’s degree in Co mputer Science or related field preferred
Hands‑on experience testing ERP, financial, inventory, and order management systems
Deep understanding of retail systems and financial and inventory workflows in the retail industry
Experience leading UAT with business stakeholders, translating functional requirements into test scenarios, and clearly communicating testing outcomes
Ability to write SQL queries to validate data ingestion, integrations, and downstream application outputs
Strong understanding and hands‑on experience testing eCommerce applications such as Shopify, Braintree, and Klarna, as well as CMS systems
Extremely skilled tester with the ability to think outside of the box
Strong communication skills and experience partnering with key stakeholders and business leaders
Experience coordinating testing activities across onsite and offshore teams
Solid understanding of Agile development methodology
Take time to find balance and rejuvenate your senses . Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones . We value your need for a healthy work-life balance
Health comes first, always . We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover
Your mental health matters . Take 3 paid mental health days to recharge and take care of your emotional well-being
We offer 9 paid holidays throughout the year to give you the opportunity to celebrate important moments and take a break from work
Some call it pet insurance, we call it Paws & Claws coverage . Our plan helps you take care of your furry family members, giving you peace of mind
Our comprehensive life insurance, AD& D and long-term disability coverage provide financial security for you and your family in case of unexpected events
Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered
If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them
Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses . Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times
Let us take the guess work out of retirement planning with our employee 401(k) plan and company match
We are a remote -first employer . You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage
Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze
Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle . From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being
We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!
We like to cheer each other on . Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements
We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you
We are a certified Great Place to Work , growing rapidly and offering incredible opportunities for advancement . Join us and be part of an exciting journey with a company that values your employees