Senior Public Sector Account Director: Government IT

Lumen; Pierre (SD); On-site; USD 124,000 - 165,000; Full time

Job summary

Lumen, a trusted network provider for AI-powered workloads, seeks an Account Director Senior for Public Sector to identify and grow opportunities across DoD, DISA, and Federal Civilian agencies.

You will build executive relationships, develop account plans, manage a qualified funnel, and coordinate internal resources to deliver technology solutions that align with customer missions. Travel will be required as needed.

Qualifications

• 7+ years of Federal agency relationships and proven success selling complex mission solutions required.
• Knowledge of telecommunications, IT solutions, managed services, professional services, advisory, consulting, or project-based solution sales.
• Strong understanding of government acquisition processes, contract vehicles, procurement policies, and competitive drivers.
• Experience building account plans, managing executive-level customer relationships, and navigating complex stakeholder environments.
• Proven ability to develop customer proposals, deliver presentations, negotiate contracts, and sell consultatively through close.
• Experience with Salesforce.com preferred.
• Strong written and verbal communication, presentation, organization, and time management skills.
• Self-motivated, proactive, results-oriented professional with a sense of urgency and the ability to work with minimal direction.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Valid driver’s license and clean driving record required, as applicable.
• Travel required; role may require significant time conducting sales activities outside the office.

Responsibilities

• Develop and execute strategic account plans for assigned Public Sector accounts, including profiling, positioning, opportunity development, stakeholder mapping, and long-range growth.
• Identify, qualify, and advance new sales opportunities through customer engagement, networking, RFx evaluation, proposal development, and coordinated pursuit planning.
• Build, manage, and grow customer relationships to retain revenue, expand account penetration, and increase total spend through cross-sell and up-sell opportunities.
• Maintain a strong understanding of government procurement policies, contract vehicles, buying cycles, and acquisition processes relevant to assigned accounts.
• Articulate competitive landscape, industry trends, customer mission needs, and Lumen’s value proposition across telecommunications and IT solutions.
• Coordinate with internal partners to support account strategy and pursuit execution (BD, capture, proposal, marketing, pre-sales, legal, contracts, finance).
• Develop customer proposals, presentations, and business case materials addressing technical, contractual, commercial, and management requirements.
• Manage Salesforce funnel with weekly forecasts, opportunity updates, revenue outlooks, and quota tracking.
• Stay current on emerging technologies and customer modernization priorities to identify new opportunities and strengthen consultative selling.
• Represent the company professionally in meetings and events, with travel as needed.

Skills

Federal relationships

Government sales

Strategic account planning

Executive-level relationships

Sales consultative selling

Proposal development

Sales forecasting

Salesforce.com

Communication & presentation

MS Office

Tools

CRM tools

Job description

Lumen, a trusted network provider for AI-powered workloads, seeks an Account Director Senior for Public Sector to identify and grow opportunities across DoD, DISA, and Federal Civilian agencies.

You will build executive relationships, develop account plans, manage a qualified funnel, and coordinate internal resources to deliver technology solutions that align with customer missions. Travel will be required as needed.