Senior Public Sector Account Director

Lumen; Annapolis (MD); On-site; USD 136,000 - 182,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking an Account Director Senior to identify, develop, and expand sales opportunities within assigned Public Sector accounts including DoD, DISA, and Federal Civilian agencies. You will manage executive relationships, develop account plans, and coordinate resources to deliver technology solutions aligned with customer missions.

The role requires strong government sales experience, ability to navigate procurement environments, and a track record in consultative selling, proposal

Qualifications

• 7+ years of Federal agency relationships and proven success selling complex mission solutions.
• Knowledge of telecommunications, IT solutions, managed services, professional services, advisory, consulting, or project-based solution sales.
• Strong understanding of government acquisition processes, contract vehicles, procurement policies, and competitive drivers.
• Experience building account plans, managing executive-level customer relationships, and navigating complex stakeholder environments.
• Proven ability to develop customer proposals, deliver presentations, negotiate contracts, and sell consultatively through close.
• Experience with Salesforce.com preferred.
• Strong written and verbal communication, presentation, organization, and time management skills.
• Self-motivated, proactive, results-oriented professional with a sense of urgency and the ability to work with minimal direction.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Valid driver’s license and clean driving record required, as applicable.
• Travel required; role may require significant time conducting sales activities outside the office.

Responsibilities

• Develop and execute strategic account plans for assigned Public Sector accounts, including customer profiling, positioning strategy, opportunity development, stakeholder mapping, and long-range account growth plans.
• Identify, qualify, and advance new sales opportunities through customer engagement, networking, lead generation, RFx evaluation, proposal development, and coordinated pursuit planning.
• Build, manage, and grow customer relationships to retain existing revenue, expand account penetration, and increase total customer spend through cross-sell and up-sell opportunities.
• Maintain a strong understanding of government procurement policies, contract vehicles, buying cycles, and acquisition processes relevant to assigned accounts.
• Articulate the competitive landscape, industry trends, customer mission needs, and Lumen’s value proposition across telecommunications, IT solutions, managed services, professional services, and related offerings.
• Coordinate with internal partners, including business development, capture, proposal, marketing, pre‑sales engineering, product management, legal, contracts, and finance, to support account strategy and pursuit execution.
• Develop customer proposals, presentations, and business case materials that clearly address technical, contractual, commercial, and management requirements.
• Manage an accurate and detailed Salesforce funnel, including weekly forecasts, opportunity updates, revenue outlooks, and quota attainment tracking.
• Stay current on emerging technologies, customer modernization priorities, and solution application areas to identify new opportunities and strengthen consultative selling conversations.
• Represent the company professionally in customer meetings, industry events, and account engagements, with travel required as business needs dictate.

Skills

Federal agency relationships

Government sales experience

Executive relationship management

Consultative selling

Salesforce.com

Microsoft Office

Travel readiness

Job description

Lumen is seeking an Account Director Senior to identify, develop, and expand sales opportunities within assigned Public Sector accounts including DoD, DISA, and Federal Civilian agencies. You will manage executive relationships, develop account plans, and coordinate resources to deliver technology solutions aligned with customer missions.

The role requires strong government sales experience, ability to navigate procurement environments, and a track record in consultative selling, proposal