Senior Public Safety Dispatcher

University of Texas MD Anderson Cancer Center; Houston (TX); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Medical coverage day one

PTO & holidays

Tuition assistance

Pension plan

Job summary

The University of Texas MD Anderson Cancer Center seeks a Senior Police Telecommunicator to coordinate and document security and technical support activities, processing emergency and non-emergency communications, and supporting public safety operations on the Houston campus.

Ideal candidates bring experience in emergency communications and public safety dispatch, with proficiency in CAD/RMS systems, alarm monitoring, and multi-tasking in a fast-paced environment.

Qualifications

• Required: High School Diploma or Equivalent.
• Preferred: Associate's Degree in Criminal Justice or related field.
• Two years emergency management or public safety communications experience required.
• TCLEOSE Telecommunications Operator certification preferred.
• Public Safety Telecommunication test requirements may apply.

Responsibilities

• Answer emergency telephone calls for police events and service requests.
• Remain engaged with callers until it is safe to disconnect.
• Dispatch and manage emergency and non-emergency calls for service.
• Ensure prompt response to officers, technicians, and law enforcement.
• Process 9-1-1 calls, Code Blue alarms, and alarm events.
• Enter service calls into CAD and RMS systems.
• Monitor CCURE alarms and campus notifications.
• Coordinate activities with security staff and responders.

Skills

Emergency communications

Public safety dispatching

Multitasking

Communication skills

Calm under pressure

Education

High School Diploma or Equivalent

Associate's Degree Criminal Justice or related field

Tools

CAD systems

RMS

Alarm monitoring software

Job description

The University of Texas MD Anderson Cancer Center seeks a Senior Police Telecommunicator to coordinate and document security and technical support activities, processing emergency and non-emergency communications, and supporting public safety operations on the Houston campus.

Ideal candidates bring experience in emergency communications and public safety dispatch, with proficiency in CAD/RMS systems, alarm monitoring, and multi-tasking in a fast-paced environment.