Senior Property Manager: Lead Teams, Elevate Occupancy

Bozzuto; New York (NY); Presencial; USD 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus opportunities

Resumo da oferta

Bozzuto is seeking a General Manager (Senior Property Manager) in New York to lead onsite teams, drive occupancy goals, and deliver outstanding resident experiences. You will run the property's budget and P&L, coach staff, and report performance to owners while partnering with marketing to differentiate the community.

This role requires weekend work once a month, strong communication skills, and a proven track record of building high-performing teams in NYC property management.

Qualificações

• 4 year college degree or equivalent relevant experience.
• 5+ years of experience in property management, hospitality or retail.
• New York City residential property management experience strongly preferred.
• Affordable housing experience strongly preferred (421-a(16)).
• A track record of success building, developing and retaining high-performing teams.
• A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors.
• Experience managing a budget and/or P&L.
• Proficiency with industry software (YARDI), apps and computer programs.
• Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP).
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• A real estate license (or willingness to obtain within 90 days of hire) where applicable.

Responsabilidades

• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
• Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Managing the financial performance of the property in accordance with the established budget
• Effectively coaching all team members to understand how they contribute to the big picture
• Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
• Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
• Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
• Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
• Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Supporting participation in training and educational opportunities
• Building a motivating environment that encourages your team to give their very best
• Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
• Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
• Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
• Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
• You play an active role in making certain the community is impeccable
• You roll up your sleeves and assist team members—no job is “below your pay grade”

Conhecimentos

Communication skills

Budget management

P&L experience

Team development

Relationship building

Formação académica

4 year college degree or equivalent relevant experience

Ferramentas

YARDI

Descrição da oferta de emprego

Bozzuto is seeking a General Manager (Senior Property Manager) in New York to lead onsite teams, drive occupancy goals, and deliver outstanding resident experiences. You will run the property's budget and P&L, coach staff, and report performance to owners while partnering with marketing to differentiate the community.

This role requires weekend work once a month, strong communication skills, and a proven track record of building high-performing teams in NYC property management.