Senior Property Manager

Holland Partner Group; Issaquah (WA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is looking for a Senior Property Manager to lead a dynamic team in beautiful Issaquah, Washington. This role emphasizes leadership, operational excellence, and a commitment to exceptional customer service. The ideal candidate will manage day-to-day operations of multiple residential properties, mentor staff, and ensure compliance with housing regulations. With a competitive salary and comprehensive benefits, this position offers the chance to make a significant impact while working in a collaborative environment. If you have a passion for property management and a knack for motivating teams, this opportunity is perfect for you.

Benefits

Health Care Benefits (Medical, Dental, Vision)

401(k) Retirement Savings

Paid Time Off (PTO)

Tuition Reimbursement

Employee Assistance Program (EAP)

Volunteer Time Off (VTO)

Sabbatical after 5 years of service

Housing Discounts

Qualifications

• 4+ years in residential property management with supervisory experience.
• Strong understanding of Fair Housing and Landlord-Tenant Laws.
• Proficient in budgeting and marketing for property management.

Responsibilities

• Manage daily operations of multiple properties ensuring team effectiveness.
• Conduct staff meetings and oversee maintenance programs.
• Handle resident issues and ensure compliance with Fair Housing laws.

Skills

Leadership Skills

Customer Service

Budgeting

Marketing

Communication Skills

Crisis Diffusion

Knowledge of Fair Housing Laws

Education

High School Diploma

College Degree in Related Coursework

Tools

Microsoft Office Suite

Yardi

Job description

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Holland Partner Group provided pay range

This range is provided by Holland Partner Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $125,000.00/yr

Additional compensation types

Annual Bonus and Commission

JOB SUMMARY

Salary range: $100,000 - $125,000 annually, plus commission and bonus potential.

Holland is seeking an experienced Senior Property Manager with a strong attention to detail, leadership skills, and preferably, renovation knowledge. This individual will lead our collaborative and goal-oriented team at Summerwalk at Klahanie in beautiful Issaquah, Washington. The Senior Property Manager is responsible for the day-to-day operations of multiple residential multifamily properties, or a single complex property, and the mentorship and training of assigned Property Managers within the region. The individual in this role manages on-site team members and resources to ensure the property functions and goals are met in accordance with Holland Partner Group’s Core Values.

ESSENTIAL JOB FUNCTIONS

• Manage all phases of community operations for multiple properties, or a single property, under the direction of the Regional Manager.
• Ensure all staff is motivated, functions as an effective team, and provides an exceptional customer experience.
• Maintain a proper inventory of supplies and tools sufficient for providing service and maintaining the property, both in the administrative office as well as the maintenance department.
• Oversee the Maintenance Manager in administering a preventative maintenance program that minimizes emergency repairs and service requests.
• Provide mentorship and training for assigned property managers in the region.
• Coordinate the information and reporting submissions for assigned properties at client or leadership request.
• Review the variance notes, budget drafts, and client reporting for other properties as assigned by leadership.
• Conduct community staff meetings and safety meetings on a regular basis.
• Develop and support property budgets, marketing plans and reforecast.
• Handle all resident issues in a timely manner to ensure an exceptional customer experience.
• Oversee and support the Point of Sales process to ensure compliance with the program.
• Review and approve or reject resident applications, leases, renewals, and move-in documents.
• Actively participate in pricing and owner calls and discussions to ensure the property is meeting or exceeding benchmark expectations.
• Ensure the timely and accurate completion of various daily, weekly, and monthly reports.
• Understand, support, and apply principles of Fair Housing and Landlord-Tenant Laws.
• Work with the Sales Team to increase property income, resident retention, and lease renewals, and encourage sales on other income opportunities, through the Point of Sale Renewal program.
• Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property.
• Manage the property relationship with the Community Operations Team.
• Regularly inspect the community to ensure Holland Residential standards are met and offer recommendations for community capital improvements or repairs.
• Provides coverage and back-up support for other properties, when needed.
• Represent Holland Partner Group in a professional manner at all times.
• Conform to company apparel standards and set a positive example for all Associates.
• Perform all other duties as directed and assist the overall team effort in any way possible.

JOB REQUIREMENTS

Education:High school diploma or equivalent is required.A college degree in related coursework or equivalent years’ experience strongly preferred.

Experience:Minimum of four years’ experience in residential property management with three years’ supervisory experience required.Experience as a Holland Property Manager at a lease-up may be considered in lieu of supervisory experience.

Knowledge, Skills and Abilities Required:

• Skilled in marketing and budgeting with sales or multi-family leasing and/or product sales.
• Knowledge of unit turn, maintenance, grounds keeping, painting and landscaping.
• Ability to work effectively with all levels of employees while inspiring respect and credibility.
• Skilled in supervising and motivating others to ensure property goals and objectives are met.
• Knowledge of Fair Housing and Landlord-Tenant Laws.
• Excellent communication, organizational and leadership abilities.
• Proficient in Microsoft Office suite and a familiarity with on-site software systems. Yardi preferred.
• Strong customer service, diplomacy, and crisis diffusion skills.
• Financial understanding and ability to formulate strategies based on property data.
• Good verbal and written communication skills.
• Ability to accurately perform basic to intermediate mathematical functions.
• Ability to accurately perform multiple tasks in a complex and fast-paced operating environment.
• Ability to understand and clearly explain legal documents.

Attendance: This full-time position is exempt and requires the ability to be present and available during business hours to meet company and department needs.Additional hours or flexible schedule may be required.

This position also requires:

• Ability to lift or move up to 20 pounds.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Fluency in English both verbally and non-verbally.

Benefits:Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k). Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.Housing discounts may be available dependent on the property, ownership approval, and unit availability.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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