Senior Property Claims Representative

Michigan Farm Bureau Family of Companies; Rochester (MI); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full benefits: medical, dental, vision

Job summary

Michigan Farm Bureau Family of Companies seeks a claims professional to assure consistent application of procedures in commercial, residential, and farm property and property damage liability claims. This work-from-home role covers Michigan counties Livingston, Oakland, Macomb, and St.

Clair, ensuring timely, equitable resolutions while serving insureds and claimants. The candidate will investigate, evaluate and control claims with minimal supervision and maintain advanced knowledge of

Qualifications

• Bachelor's degree required; construction trades, agriculture-related studies, business administration or insurance field preferred, or equivalent experience.
• Minimum five to seven years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts written by the companies required.
• Advanced knowledge of company and divisional policies and procedures required.
• Must possess outstanding listening and superior customer service skills.
• Advanced knowledge of estimating systems and construction requirements and methods required.

Responsibilities

• Investigate, evaluate and control property and casualty claims under minimal supervision.
• Maintain advanced knowledge of buildings, construction, repair costs and methods; assist in training others.
• Maintain advanced knowledge of farm machinery, livestock and home furnishings.
• Ensure timely service and equitable resolution for insureds, claimants and the company.

Skills

Customer service

Listening skills

Communication skills

Attention to detail

Education

Bachelor's degree

Tools

Estimating systems

Repair estimating system

Job description

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Required

• Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
• Minimum five to seven years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts written by the companies required.
• Advanced knowledge of company and divisional policies and procedures required.
• Must possess outstanding listening and superior customer service skills.
• Advanced knowledge of estimating systems and construction requirements and methods required.
• Must have access to high speed Internet at home if position is field-based.
• Must possess a valid driver license with an acceptable driving record.
• Designations in INS, AIC and/or similar professional insurance designation required.

Preferred

• Designation in CPCU preferred.

Note

Note: This is a work from home position (from the State of Michigan) primarily covering these Michigan counties: Livingston, Oakland, Macomb, St. Clair.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.