Senior Property Claims Representative

Michigan Farm Bureau Family of Companies; Grand Rapids (MI); A distancia; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package (medical, dental

Vision and 401K)

Descripción de la vacante

Michigan Farm Bureau Family of Companies seeks a field adjuster to work from home within the Greater Grand Rapids area (MI). You will investigate and control property & casualty claims, maintain knowledge of construction and estimating methods, and train others on estimating systems.

A Bachelor's degree and 5–7 years of claims experience are required, with INS/AIC or similar designations and a valid driver’s license.

Formación

• Bachelor's degree required; equivalent experience considered.
• 5–7 years multi‑line or property claims experience required.
• Advanced knowledge of insurance contracts and company policies required.
• Outstanding listening and customer service skills required.
• Access to high speed Internet at home if field-based.
• Valid driver license with acceptable driving record required.
• INS, AIC designation or similar required; CPCU preferred.

Responsabilidades

• Investigate, evaluate and control property and casualty claims under minimal supervision.
• Maintain advanced knowledge of building types, construction, repair costs and scoping damages.
• Assist in training others on repair estimating systems and damage scoping.
• Provide timely service and equitable resolutions to insureds, claimants and the company.
• Cover the Greater Grand Rapids, MI area as a home-based field adjuster.

Conocimientos

Outstanding listening skills

Superior customer service

Strong communication

Driver's license

Educación

Bachelor's degree

Herramientas

Estimating system

Descripción del empleo

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Required

• Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
• Minimum five to seven years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts written by the companies required.
• Advanced knowledge of company and divisional policies and procedures required.
• Must possess outstanding listening and superior customer service skills.
• Advanced knowledge of estimating systems and construction requirements and methods required.
• Must have access to high speed Internet at home if position is field-based.
• Must possess a valid driver license with an acceptable driving record.
• Designations in INS, AIC and/or similar professional insurance designation required.

Preferred

• Designation in CPCU preferred.

Note:

This is a work from home (within the State of Michigan) field adjuster position, covering the Greater Grand Rapids, Michigan area.

• Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.