Senior Project Lead - Class Action Remediation (Remote)

Paradigm Information Services, Inc.; United States; Remote; USD 62,000 - 103,000; Part time

Benefits offered by this job

Medical, dental, vision, life

401(k)

PTO

Sick leave

Job summary

Paradigm Information Services, Inc. is seeking a Client Services Senior Project Manager for Class Action & Remediation. This senior, client-facing role leads complex projects, manages financials and resources, and builds teams to ensure exceptional delivery.

Ideal candidates combine client relationship skills with financial acumen and operational discipline. You will oversee cross-functional teams including data analysts, developers, and claims staff, guiding projects from planning through

Qualifications

• Extensive project management and client-facing experience with complex projects.
• Experience with Remediation and Class Action administration is a plus.
• Bachelor’s degree or related discipline; advanced degree preferred.
• PMI-PMP certification or equivalent is preferred.
• Experience in banking or financial services is a plus.
• Proven ability to manage budgets, forecasts, timelines, and client expectations.
• Strong leadership, people-management and coaching skills.

Responsibilities

• Serve as primary operational point of contact for clients and manage expectations.
• Lead complex Remediation and Class Action projects from planning through completion.
• Oversee project financial performance including budgets and forecasting.
• Provide guidance to other Project Managers on budgeting and invoicing.
• Coordinate cross-functional resources across sales, data analysis, and operations.
• Monitor progress, identify risks, and adjust priorities and resources.
• Develop internal communication strategies to inform teams and management.
• Recruit, train, supervise, and develop project staff and teams.
• Support succession planning and develop internal talent pipelines.

Skills

Client-facing experience

Project management

Financial management

Cross-functional leadership

Leadership and mentoring

Analytical thinking

Time management

Communication skills

Education

Bachelor’s degree or equivalent

JD or MBA or similar advanced degree preferred

PMP certification preferred

Tools

Relativity

RelativityOne

Job description

Paradigm Information Services, Inc. is seeking a Client Services Senior Project Manager for Class Action & Remediation. This senior, client-facing role leads complex projects, manages financials and resources, and builds teams to ensure exceptional delivery.

Ideal candidates combine client relationship skills with financial acumen and operational discipline. You will oversee cross-functional teams including data analysts, developers, and claims staff, guiding projects from planning through