Senior Project Consultant — Process & Training Lead

My Florida CFO; Tallahassee (FL); Hybrid; USD 57,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Tuition waivers

Paid time off

Job summary

This is a Senior Program Analyst position in the Department of Revenue’s Child Support Program Operational Procedures and Training (OPT) process, reporting to the Intra-Departmental Program Administrator.

It is a highly responsible position that will serve as Process Owner and Project Lead for Procedures and Training initiatives, coordinate project activities, act as editor supporting the procedures and training teams’ publications, and manage the process’ operational plan and reports.

Qualifications

• Two years of experience leading teams and managing projects.
• Two years of experience researching and analyzing information and making recommendations for process improvements.
• Three years of experience writing technical documents, procedures, training, or other instructional material in a work environment.
• Three years of experience proofreading, editing, and providing quality assurance of other’s written material in a work environment.
• Two years of experience developing, maintaining, and analyzing reports.

Responsibilities

• Process Owner and Project Lead for Procedures and Training initiatives, coordinating project activities and editing publications for the procedures and training teams.
• Provide independent and complex consultative functions, researching and recommending methods of implementing changes and improving processes.
• Manage the process’ operational plan and reports.

Skills

Team leadership

Project management

Research and analysis

Technical writing

Editing and QA

Job description

This is a Senior Program Analyst position in the Department of Revenue’s Child Support Program Operational Procedures and Training (OPT) process, reporting to the Intra-Departmental Program Administrator.

It is a highly responsible position that will serve as Process Owner and Project Lead for Procedures and Training initiatives, coordinate project activities, act as editor supporting the procedures and training teams’ publications, and manage the process’ operational plan and reports.