Senior Program Analyst: Strategy, Training & Communications

Mpower; Bethesda (MD); On-site; USD 105,000 - 145,000; Full time

Job summary

mPower is seeking a Senior Program Analyst to support a federal client in advancing program operations, policy implementation, and organizational effectiveness. This high-visibility role serves as a strategic resource to client leadership by strengthening processes, supporting executive communications, and developing training and guidance for complex research programs.

You will develop educational materials and policy guidance, edit communications for accuracy, and maintain program websites.

Qualifications

• Bachelor's degree in Public Administration, Business Administration, Public Policy, Communications, Life Sciences, or a related field.
• Advanced degree is a plus.
• Minimum of 7 years of progressively responsible experience supporting complex federal programs.
• Experience interpreting federal policies, regulations, and SOPs.
• Strong written and verbal communication, with experience drafting executive correspondence, reports, briefing materials, presentations, and policy guidance.
• Experience developing and delivering training materials, educational resources, and user guidance for diverse stakeholder groups.
• Ability to collect, analyze, and synthesize qualitative and quantitative information into clear, actionable recommendations for leadership.
• Experience coordinating cross-functional initiatives with executive leadership, program staff, and external stakeholders.
• Excellent organizational, project management, and time management skills.
• Strong editing and proofreading skills with attention to detail.
• Proficiency with Microsoft Office Suite.
• Ability to work independently while collaborating within a multidisciplinary team.

Responsibilities

• Develop and update educational materials, policy guidance, and procedural documentation.
• Edit and review internal and external communications to ensure accuracy, consistency, and clarity.
• Serve as a liaison between stakeholders and maintain and update program-related website content.
• Collect, analyze, and summarize data to develop recommendations and briefings for client leadership.
• Prepare summary reports, training materials, presentations, and other communications related to program activities, operations, and policies.
• Provide high-level guidance and support on policies, business rules, processes, systems, roles, and responsibilities across program operations.
• Develop and deliver training for staff on organizational policies, procedures, business processes, stakeholder engagement, timelines, and operational requirements.
• Document business processes and best practices to support continuity of operations, knowledge management, and staff training.
• Assist leadership in planning, coordinating, and executing executive meetings, advisory councils, and other high-profile engagements with internal and external stakeholders.
• Review funding opportunities, strategic initiatives, policy updates, and organizational guidance to assess potential program impacts.
• Monitor changes to applicable policies, regulations, and guidance to ensure program compliance and recommend process improvements as needed.
• Participate in program, project, and staff meetings, providing updates and recommendations to support organizational objectives.
• Develop, revise, and maintain standard operating procedures (SOPs), desk guides, internal guidance, and other process documentation supporting program administration and business operations.
• Prepare responses to requests for information from executive leadership, oversight organizations, funding agencies, and other internal and external stakeholders.
• Collaborate with cross-functional teams to improve operational efficiency, strengthen business processes, and support strategic initiatives.
• Perform other duties as assigned.

Skills

Policy analysis

Executive communication

Training development

Data analysis

SOP development

Cross-functional teamwork

Editing skills

Project management

Microsoft Office

Stakeholder engagement

Education

Bachelor's degree in Public Administration, Business Administration, Public Policy, Communications, Life Sciences, or a related field

Tools

Microsoft Office Suite

Job description

mPower is seeking a Senior Program Analyst to support a federal client in advancing program operations, policy implementation, and organizational effectiveness. This high-visibility role serves as a strategic resource to client leadership by strengthening processes, supporting executive communications, and developing training and guidance for complex research programs.

You will develop educational materials and policy guidance, edit communications for accuracy, and maintain program websites.