Senior Programs Lead, Sales Operations

Automatic Data Processing, Inc.; Lake Parsippany (NJ); Hybrid; USD 100,000 - 186,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Disability insurance

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

Job summary

ADP seeks a Senior Program Manager, Sales Operations to lead large-scale cross-functional initiatives within Worldwide Commercial Operations. You will translate executive priorities into actionable workstreams, establish governance, and drive measurable business outcomes.

With 8–10+ years in Sales/Business Operations and strong program management, you will partner with leaders across Sales, Marketing, Finance, Product, and Technology to optimize processes and drive organizational effectiveness.

Qualifications

• Requires strong program management experience.
• Proven ability to lead cross-functional initiatives.
• Excellent executive communication and governance skills.
• Experience with enterprise-scale programs and priority management.

Responsibilities

• Lead strategic, cross-functional initiatives to support Worldwide Commercial Operations.
• Partner with business leaders to translate priorities into workstreams and delivery plans.
• Drive alignment across stakeholders for multi-function initiatives and shared services.
• Establish clear ownership and direction amid evolving priorities or unclear operating models.
• Facilitate governance forums and leadership reviews for decision-making and accountability.
• Develop executive-level communications, dashboards, and status reporting.

Skills

Strategic leadership

Cross-functional collaboration

Executive communication

Program management

Risk management

Stakeholder management

Data-driven decision making

Education

Bachelor's degree or equivalent

Tools

Smartsheet

Microsoft Project

Mural

Job description

ADP seeks a Senior Program Manager, Sales Operations to lead large-scale cross-functional initiatives within Worldwide Commercial Operations. You will translate executive priorities into actionable workstreams, establish governance, and drive measurable business outcomes.

With 8–10+ years in Sales/Business Operations and strong program management, you will partner with leaders across Sales, Marketing, Finance, Product, and Technology to optimize processes and drive organizational effectiveness.