Director, Global Program Management & Transformation

ADP, Inc.; Virginia (MN); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Retirement match

Wellness program

Disability insurance

Paid time off

Volunteer time off

Job summary

ADP, Inc. is seeking a Director of Program Management to lead a portfolio within the Global Finance/Quote-to-Cash organization. You will drive complex, multi-BU programs, ensuring on-time, on-budget delivery while building strong relationships with Finance, BUs, and stakeholders.

You will shape transformation priorities, develop roadmaps, monitor risks, and guide your team to grow and meet future needs in a values-driven environment.

Qualifications

• You have at least 10 years of demonstrable project experience with 5+ years in enterprise-level cross-functional programs.
• Fortune 500 or similarly complex enterprise environment experience.
• Director-level people leadership experience.
• Ability to identify and mitigate risks to meet objectives.
• Experience leading 10+ associates across multiple functions in a multinational company.
• Proven ability to manage budgets and drive program outcomes.
• 3+ years in Quote-to-Cash functions (QTC).
• Strong collaboration with commercial stakeholders (sales, marketing, legal).
• Experience using data/metrics to drive decision making in Finance/QTC.
• Proven KPI definition, measurement, and reporting experience.
• Excellent written and verbal communication and change management.
• Ability to secure resources and govern projects with cross-functional teams.
• Experience using Smartsheet or similar PM tool.
• Knowledge of AI/ML applications to improve processes is a plus.
• Current PMP certification is required.
• Proficiency with Microsoft Office.

Responsibilities

• Drives program management disciplines across scope, schedule, cost, risk, quality, and change.
• Documents and signs off on project charters with goals, dependencies, KPIs, and milestones.
• Plans and executes projects with WBS, requirements, design, testing, and risk mitigation.
• Establishes and publishes comprehensive reporting on project progress.
• Structures programs, resources, and cross-functional collaboration including external parties.
• Obtains approvals for scope changes and resolves resource conflicts.
• Directs the project team, sets priorities, and reviews performance against milestones and KPIs.
• Leads quarterly performance pulses and focal reviews for the team.
• Ensures cross-functional written and verbal communications on tasks and escalations.
• Acts as a primary contact for the program leader.
• Ensures PMO methodology, processes, and tools are consistently used.
• Determines success criteria and KPI governance for the program.
• Manages the overall program budget and coordinates incremental funding if needed.

Skills

Program management

Cross-functional leadership

Change management

Budget management

Stakeholder communication

Leadership

Data-driven decision making

PMO governance

Team development

Strategic thinking

PMP certification

Education

Bachelor’s degree in Business Administration, Information Systems, or equivalent

PMP certification

Tools

Smartsheet or similar

Microsoft Office Suite

Job description

ADP, Inc. is seeking a Director of Program Management to lead a portfolio within the Global Finance/Quote-to-Cash organization. You will drive complex, multi-BU programs, ensuring on-time, on-budget delivery while building strong relationships with Finance, BUs, and stakeholders.

You will shape transformation priorities, develop roadmaps, monitor risks, and guide your team to grow and meet future needs in a values-driven environment.