Strategic Tech Program Lead for Ops Transformation

Talentify; Norfolk (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

ADP is seeking a Senior Program Manager to lead strategic technology and operational transformation initiatives within Service Operations. You will oversee multiple programs across technology and processes, partnering with product teams, engineers, and operations to deliver measurable business value.

The ideal candidate will manage risks, dependencies, and conflicting priorities while translating strategy into actionable plans and executive-ready updates.

Qualifications

• 8+ years of program management experience leading complex, cross-functional initiatives.
• Exceptional communication, stakeholder management, and executive presentation skills.
• Strong ability to manage multiple large-scale workstreams simultaneously.
• Demonstrated ability to apply technology understanding to business transformation.

Responsibilities

• Lead a portfolio of strategic initiatives from planning through implementation and adoption.
• Manage multiple workstreams across business and technology domains.
• Develop program roadmaps, governance models, and executive-level reporting.
• Proactively identify and manage risks, dependencies, and resource constraints.
• Drive alignment to ensure delivery of business objectives.

Job description

ADP is seeking a Senior Program Manager to lead strategic technology and operational transformation initiatives within Service Operations. You will oversee multiple programs across technology and processes, partnering with product teams, engineers, and operations to deliver measurable business value.

The ideal candidate will manage risks, dependencies, and conflicting priorities while translating strategy into actionable plans and executive-ready updates.