Senior Programs Lead & Case Worker

CARTER BURDEN NETWORK INC; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Carter Burden Network is seeking an Assistant Program Director & Case Worker to support the Program Director in running the Bill Dionne Luncheon Club and senior center operations in New York, NY.

You will help coordinate daily activities, assist with meal services, and ensure compliance with NYC AGING standards while fostering a compassionate, collaborative environment for older adults and volunteers.

Qualifications

• Bachelor’s Degree in Human Services, Social Work, or related field (or an Associate’s degree with 2-3 years relevant experience).
• Familiarity with NYC AGING standards.
• Possession of an NYC Certificate in Food Protection or willingness to obtain.
• Strong interpersonal skills, including effective communication and conflict resolution abilities.
• Cultural competence and the ability to work with diverse populations.
• Availability to support center operations, including lunch service and emergency response efforts.

Responsibilities

• Assist with the daily management of the Luncheon Club, ensuring programs and operations run smoothly and align with NYC AGING standards.
• Develop and prepare monthly activity calendars in consultation with the Program Director.
• Support meal service operations, including maintaining required safety, sanitation, and food protection standards.
• Create program flyers, lunch tickets, and monthly meal labels.
• Act as on-site lead in the absence of the Program Director.
• Maintain NYC Aging Case Assistance/Information & Referral units and respond to participant needs.

Skills

Interpersonal skills

Communication

Conflict resolution

Cultural competence

Flexibility/availability

Education

Bachelor’s Degree in Human Services or related field

Associate’s degree + 2-3 years relevant experience

Familiarity with NYC AGING standards

Job description

The Carter Burden Network is seeking an Assistant Program Director & Case Worker to support the Program Director in running the Bill Dionne Luncheon Club and senior center operations in New York, NY.

You will help coordinate daily activities, assist with meal services, and ensure compliance with NYC AGING standards while fostering a compassionate, collaborative environment for older adults and volunteers.