Senior Programmatic Client Success Manager — Remote

Zeta Global; Chicago (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision

Employee Equity and Stock Purchase

Employee Discounts, Virtual Wellness,

Pet Insurance and more

Job summary

Zeta Global is seeking a Senior Client Success Manager - Programmatic to lead strategic client/agency partnerships and drive campaign performance. You will ensure client success while collaborating with the Client Success Director to grow accounts in targeted digital advertising programs.

This role is remote out of Detroit, Michigan, with responsibilities across cross-channel campaigns, reporting, and upsell opportunities. 3+ years in programmatic advertising and strong analytics are required.

Qualifications

• 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning.
• Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs.
• Demonstrated ability to cultivate relationships and work with stakeholders at all levels.
• Exemplary written and verbal communication skills.

Responsibilities

• Rapidly acquire knowledge of Zeta offerings, reporting, and processes and articulate them to prospects and customers.
• Launch and manage cross-channel programmatic campaigns with clients and internal teams.
• Lead weekly client status meetings and discuss reporting, optimizations and insights.
• Collaborate with sales to provide upsell recommendations when aligned with client needs.
• Prepare and conduct high impact reporting presentations with analytics.
• Ensure exemplary customer satisfaction with every interaction.

Skills

Programmatic advertising

Account Management

Client Success

Media Planning

Excel

PowerPoint

Communication

Tools

MS Office

Excel

PowerPoint

Job description

Zeta Global is seeking a Senior Client Success Manager - Programmatic to lead strategic client/agency partnerships and drive campaign performance. You will ensure client success while collaborating with the Client Success Director to grow accounts in targeted digital advertising programs.

This role is remote out of Detroit, Michigan, with responsibilities across cross-channel campaigns, reporting, and upsell opportunities. 3+ years in programmatic advertising and strong analytics are required.