Senior Programmatic Growth & Client Success Manager

Zeta Global; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision

Employee Equity and Stock PurchasePlan

Employee Discounts, Virtual Wellness,

Job summary

Zeta Global is seeking a Senior Client Success Manager – Programmatic in New York City. You will own end-to-end programmatic campaigns, serve as the day-to-day client lead, and collaborate with Sales, Analytics, and Operations to drive performance and growth.

Hybrid role based in NYC (3 days/week) requiring strong DSP skills, campaign management, and strategic client partnerships. Enjoy a benefits-rich environment with opportunities in a fast-paced ad-tech company.

Qualifications

• 3+ years of experience in programmatic advertising, digital media, or ad-tech in client success or account management.
• Hands-on DSP experience including campaign setup, optimization, and reporting.
• Proven ability to independently manage multiple live campaigns and client relationships.
• Strong communication skills with comfort in executive-level conversations.

Responsibilities

• Own and manage 10+ active programmatic campaigns end-to-end across multiple accounts.
• Lead client communications, including status calls and quarterly business reviews, with clear insights.
• Serve as the technical owner of campaign execution, coordinating with Operations on setup and optimization.
• Apply DSP knowledge to guide setup decisions, diagnose issues, and drive performance.
• Deliver client-ready reporting and insights in partnership with Analytics.
• Identify upsell, cross-sell, and renewal opportunities with Sales.
• Collaborate cross-functionally to resolve issues and ensure a high-quality client experience.
• Partner with the Client Success Director on escalations and progress updates.

Skills

DSP experience

Campaign management

Client communication

Excel

Analytical skills

Job description

Zeta Global is seeking a Senior Client Success Manager – Programmatic in New York City. You will own end-to-end programmatic campaigns, serve as the day-to-day client lead, and collaborate with Sales, Analytics, and Operations to drive performance and growth.

Hybrid role based in NYC (3 days/week) requiring strong DSP skills, campaign management, and strategic client partnerships. Enjoy a benefits-rich environment with opportunities in a fast-paced ad-tech company.