Senior Program Support Specialist

Changeis; Washington (District of Columbia); On-site; USD 80,000 - 105,000; Full time

Job summary

Changeis seeks a Senior Program Analyst in Washington, DC to support mission-critical activities. You will manage calendars, coordinate projects, handle documentation, and oversee international travel and country clearances, ensuring smooth office operations.

Responsibilities include preparing briefs and presentations, maintaining filing systems, and supporting meeting logistics. Strong IT skills and discretion are essential in a collaborative, onsite environment.

Qualifications

• Experience with calendar management and project coordination.
• Strong documentation management and records keeping.
• Experience coordinating international travel and country clearances.
• Excellent meeting support and office administration skills.
• Proficiency with IT tools and technical documentation.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide administrative research, document management, and workflow tracking for mission support.
• Research and coordinate actions to ensure submissions for approval.
• Review procedures and coordinate updates to directives and SOPs.
• Prepare notices and edit internal/external documents and safety guidance.
• Produce program materials and maintain program files and action tracking.
• Coordinate international travel and TRECS reviews; manage travel requests.

Skills

Calendar management

Project coordination

Documentation management

International travel coordination

Country clearance coordination

Meeting support

Office administration

IT skills

Technical proficiency

Discretion & confidentiality

Tools

SharePoint

TRECS

Job description

Be part of an exceptional environment where high performers thrive

Job Openings

Position: Senior Program Analyst

Location: Washington DC

Job Id: 748

# of Openings: 1

Senior Program Analyst

DC/Onsite

JOB DESCRIPTION

• Perform essential support functions including administrative research, document management, technical editing, workflow tracking, and coordination of office activities. This role requires strong organizational skills, attention to detail, and proficiency in various software tools to enhance communication and mission support.
• Research and coordinate actions on issues, ensuring accurate and complete submissions for approval.
• Review and recommend improvements for standard operating procedures, drafted directives and coordinate updates.
• Review, revise, and submit internal and external notices for approval; provide technical editing for various documents including correspondence, reports, and safety guidance.
• Produce and assemble program materials, establish and maintain program files, and track support actions.
• Process U.S. State Department clearances for international travel.
• Review Travel Request Electronic Clearance System (TRECS) requests for international travel.
• Prepare briefings, brochures, and presentations.
• Track documents, maintain computer records, identify errors, track workflow, and present findings.
• Maintain records as well as paper and electronic filing systems.
• Maintain and update knowledge sharing sites using tools like SharePoint.
• Maintain calendars and phone lists, prepare and disseminate correspondence, and coordinate international travel arrangements.
• Schedule meetings and assist with meeting preparation, distributing meeting agendas and materials, and transcribing notes and preparing summaries.
• Prepare and track office supply orders and reconcile accounts.
• Coordinate computer and teleconferencing requirements, troubleshoot issues, and escape for resolution.
• Capture meeting minutes and action items, distribute minutes, and track action items to closure.

SKILL MATRIX

• The position requires experience with calendar management, project coordination, documentation management, international travel and country clearance coordination, meeting support, office administration, IT and technical skills.
• Skill sets needed are organizational skills, communication skills, attention to detail, discretion and confidentiality, problem solving skills, time management, technical proficiency, interpersonal skills, adaptability, and professionalism.